Kelly Vue
St. Paul,MN
Summary
- Hmong-Fluent in Reading & Writing
- Ability to prioritize and remain focused on the essence of an issues
- Excellent with customer support services, excellent team-building skills
- Skilled at learning new concepts quickly while working well under pressure
- Knowledge of Medical Terminology/UB92 and HCFA 1500 form
- Exceptional attention to detail, superb organization and time management
- Microsoft Office, Excel, PowerPoint, Access, Outlook
- 60 WPM /10-key
Overview
26
26
years of professional experience
Work History
Billing Coordinator
Kaleidoscope Professional Services
Remote
07.2025 - Current
- Submitting electronic billings to MN ITS, Ucare & BCBS
- Updating Payment Tracker Spreadsheet
- Keeping track of Authorization codes
Billing Coordinator
Arubah Emotional Health Services
St. Paul, MN
02.2023 - 07.2025
- Submitting Electronic billings
- Post electronic remittances (ERA) and EFT payments
- Correspond to health care insurance to track and maintain all account receivable
- Contact health care insurance regarding denial claims
- Resolve denial instances, review insurance Explanation of Benefits
- Suspend service if balance is over 500(email client and ticket therapist)
- Review Collection Module once a week to resolve unpaid claims
- Follow up Inactive insurance check-monthly
- Post payments to the billing system using Procentive
Enrollment/Registration Coordinator
Hmong College Prep Academy
St. Paul, MN
07.2022 - 02.2023
- Register new student using Gateway and create cumulative folder for new students
- Follow up phone calls with Parents to make sure they provide all documentation for students
- Review applications/enrollment paperwork and make necessary changes as required by local regulations
- Fulfill internal and external student records request and keep all documentation confidential
- Provide customer service to students, parents, staff, and administrators, this includes responding to phone calls, fax, and email requests in a prompt and accurate manner.
- Coordinate open house and welcome new families to HCPA
- Ordering for office supplies using Skyward
- Interpreter for parents/students
- Scan all documents for new students and additional duties as assigned by Manager
Administrative Assistant
Hmong College Prep Academy
St. Paul, MN
11.2021 - 07.2022
- Maintain front desk - direct all phone calls
- Support staffs, teachers & student traffic support
- Maintain and monitor calendar for meetings and conferences
- Visitors, Raptor logs, PA announcements, safety announcements & safety duties/pull fire alarm
- Hold parking permit spreadsheet & maintain updates and distributes confidential secure documents for all staff
- Parents pick up report & check in student for parent pick up
- New student first day - check in student, print student schedule, and take picture for ID
- Skyward - placing orders for in-house supplies request & PPE request supplies and keep track of all supplies
- Monthly parent newsletter interpreter in Hmong
- Interpreter for parents/students
- Other projects as assigned by Manager
Medical Billing/Payment Posting Reconciliation
Dean Clinic-Corporate Offices
Madison, WI
09.2012 - 06.2017
- Perform completion of claims to payers
- Submit billing data to the appropriate insurance providers
- Resolve denial instances, review insurance Explanation of Benefits
- Post payments to the billing system using Epic
- Manage supporting documentation for retention and record keeping
- Ensure allowances, adjustments and write-offs are posted correctly and ensuring the accurate and timely processing
- Post electronic remittances (ERA) and EFT payments
- Correspond to health care insurance to track and maintain all account receivable
Claims Specialist
Allied Interstate Incorporated
Minneapolis, MN
08.2008 - 08.2010
- Make outbound calls to health care insurance
- Answered incoming calls
- Collected claim information from health care insurance
- Make sure claims are processed correctly
- Resolve denial instances, review insurance Explanation of Benefits
- Post payments to the billing system
Bilingual Program Aide
Minneapolis Public Schools
Minneapolis, MN
09.2007 - 06.2008
- Assisted site staff in delivering educational programs/services to students
- Facilitated the integration of students
- Participated in staff development/professional growth activities
- Responsible for school improvement plan and professional development plan
Teacher
Sacramento Unified School District
Sacramento, CA
10.2005 - 06.2007
- Developed and maintain lesson plans and activities
- Scheduled of activities and behavioral climate conductive to learning
- Worked cooperatively with supervisor and supportive staff in attempting to resolve behavior problems
- Prepare progress report in preparation for parent conferences
Teacher
Child Development Children Center Inc.
Elk Grove, CA
12.2002 - 11.2004
- Developed and maintained lesson plans and activities
- Schedule of activities and behavioral climate conductive to learning
- Developed and maintain lesson plans and activities
Office Manager
Dr. Arishin's Chiropractic
Sacramento, CA
02.2000 - 12.2002
- Greeted and directed visitors / customers to their destination and provided general information
- Answered multi-line telephone, routed calls, and took accurate messages
- Performed faxing, photocopying, and filing duties
- Maintained office organized and sanitized
Education
Associate of Applied Science - Information Systems Management
Rasmussen College
05.2013
Child Development -
Sacramento City College
01.2006
Skills
- Hmong-Fluent in Reading & Writing
- Ability to prioritize and remain focused on the essence of an issues
- Excellent with customer support services
- Excellent team-building skills
- Skilled at learning new concepts quickly
- Ability to work well under pressure
- Knowledge of Medical Terminology
- Knowledge of UB92 and HCFA 1500 form
- Exceptional attention to detail
- Superb organization
- Time management
- Microsoft Office
- Excel
- PowerPoint
- Access
- Outlook
- 60 WPM
- 10-key
Timeline
Billing Coordinator
Kaleidoscope Professional Services
07.2025 - Current
Billing Coordinator
Arubah Emotional Health Services
02.2023 - 07.2025
Enrollment/Registration Coordinator
Hmong College Prep Academy
07.2022 - 02.2023
Administrative Assistant
Hmong College Prep Academy
11.2021 - 07.2022
Medical Billing/Payment Posting Reconciliation
Dean Clinic-Corporate Offices
09.2012 - 06.2017
Claims Specialist
Allied Interstate Incorporated
08.2008 - 08.2010
Bilingual Program Aide
Minneapolis Public Schools
09.2007 - 06.2008
Teacher
Sacramento Unified School District
10.2005 - 06.2007
Teacher
Child Development Children Center Inc.
12.2002 - 11.2004
Office Manager
Dr. Arishin's Chiropractic
02.2000 - 12.2002
Associate of Applied Science - Information Systems Management
Rasmussen College
Child Development -
Sacramento City College