Jasmine Young
Carrollton,TX
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
3
3
years of professional experience
Work History
Restaurant Front of House Manager
Wingmac
03.2023 - 12.2023
- Trained staff members on use of POS system.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Supervised server staff and simultaneously served personal section of tables.
- Collaborated with kitchen staff to ensure timely and accurate order delivery for guest satisfaction.
- Mentored new hires, providing comprehensive training on company policies, procedures, and service standards.
Housekeeper
Airbnb
06.2022 - 08.2023
- Cleaned and stocked 8 guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Verified cleanliness and organization of storage areas and carts.
Lead Server Trainer
Daqs Daiquiri Shop
01.2022 - 04.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Increased restaurant revenue by upselling menu items and promoting daily specials.
- Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.
Material Handler
CTDI
08.2020 - 10.2021
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Sorted materials for scanning to meet production goals.
- Operated various types of equipment, such as forklifts and pallet jacks, to safely transport materials throughout facility.
Education
High School Diploma -
South Plantation High School
Plantation, FL06.2011
Skills
- Operational Efficiency
- Food Safety Compliance
- Guest Relations
- Team Leadership
- POS Terminal Operation
- Money Handling
Languages
Sign Language
Full Professional
Timeline
Restaurant Front of House Manager
Wingmac
03.2023 - 12.2023
Housekeeper
Airbnb
06.2022 - 08.2023
Lead Server Trainer
Daqs Daiquiri Shop
01.2022 - 04.2023
Material Handler
CTDI
08.2020 - 10.2021
High School Diploma -
South Plantation High School