Jasmine Zermeno
Johnstown,CO
Summary
Hard-working and highly efficient team member well-established in fast-paced and challenging environments. Eager to learn with an aptitude for applying new knowledge with skill and efficiency. Excellent communication skills in both English and Spanish to achieve success in all objectives and provide exceptional customer service. Experience in customer service and very personable.
Overview
3
3
years of professional experience
Work History
Mary Kay Consultant
Mary Kay
02.2024 - Current
- Delivered exceptional customer service, addressing concerns promptly and ensuring positive experiences.
- Developed strong rapport with clients through active listening skills and an empathetic approach to individual needs.
- Utilized innovative marketing materials to enhance brand visibility both online and offline.
- Collaborated with team members for successful sales events, leading to increased revenue and team growth.
- Tailored skincare regimes for clients based on their unique skin types and concerns, fostering trust in Mary Kay products.
- Enhanced client relationships through consistent follow-up and attentive communication, resulting in repeat business.
Painter
Intermountain Painting
06.2022 - 10.2023
- Painted surfaces using brushes and paint rollers.
- Prepared surfaces and surrounding areas for painting using masking paper, tape, and other materials.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Protected surfaces from damage and spills by using drop cloths before and during painting.
- Prepared surfaces for painting by cleaning, sanding, and filling holes, ensuring smooth finishes.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Communicated with homeowners for desired additional work and ensured that said work was done to their wants or needs.
- Worked and communicated with other painters in the company to ensure that work was done in the most efficent way.
Team Member
Chick-fil-A
08.2021 - 05.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Assisted with inventory counts and stocking of merchandise.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Education
High School Diploma -
Roosevelt High School
Johnstown, CO05.2021
Skills
- Fluent In [SPANISH]
- Effective Written and Interpersonal Communication
- Professionalism
- Self Motivation
- Reliability
- Customer Service
- Products Knowledge
- Fast Learner
- Problem-Solving
- Teamwork and Collaboration
AVAILABILITY
Preferred Availability:
- Monday through Friday 6pm/7pm-12am
- Occasional Saturdays
- Sundays are reserved for religious observance
- I am a stay-at-home mom so I have limited availability and can not work day shifts; however, I am a very hardworker and will put the most into the shifts that I work.
Timeline
Mary Kay Consultant
Mary Kay
02.2024 - Current
Painter
Intermountain Painting
06.2022 - 10.2023
Team Member
Chick-fil-A
08.2021 - 05.2022
High School Diploma -
Roosevelt High School