Jasmine D. Agee
Martinsville,VA
Summary
Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Overview
5
5
years of professional experience
Work History
Reimbursement Receptionist
Piedmont Community Services
09.2023 - Current
- Greet and assist visitors/clients
- Collect confidential information and route clients to appropriate personnel
- Receive payments and prepare proper financial documents
- Assist with in and outbound calls pertaining to client’s appointments with providers, payments, and services.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Behavior Technician
Mosaic Pediatric Therapy
08.2022 - 02.2023
- Provided direct client care in 1:1 and group settings
- Follow behavioral skills acquisition and behavior reduction protocols
- Maintain client confidentiality.
- Developed and implemented reinforcement systems to encourage positive behaviors.
- Documented interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.
- Conducted functional behavior assessments, functional analysis, preference assessments, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
Teacher/Athletic Trainer
Winston Salem Christian School
08.2020 - 05.2022
- Planned educational lessons in coordination with other athletic and related-academic teachers
- Promoted teamwork through group sport activities and partner-related activities
- Maintain athletic supply inventory and requisition new sporting goods as needed
- Perform duties of student-athlete injury management, treatment, rehabilitation, and prevention.
- Instructed athletes on appropriate stretches and at-home treatments for minor injuries.
- Promoted health and well-being of student-athletes with implementation of injury prevention programs.
- Educated athletes on importance of proper nutrition, rest and hydration.
- Monitored and evaluated injured athletes during rehabilitation sessions.
- Assessed physical and physiological conditions of athletes to determine eligibility for competition.
Direct Support Professional
Piedmont Community Services
02.2020 - 08.2020
- Working knowledge of all resident files including medical, programming, and goal plans
- Medication administration as mandated and trained under Piedmont Community Services
- Paperwork includes progress notes, staff notes, goal plans, appointment sheets, time sheets, expense sheets, etc.
- Assisted disabled clients to support independence and well-being.
- Administered medication as directed by physician.
Administrative Assistant
Ferrum College
08.2018 - 12.2019
- Typed documents such as correspondence, drafts, memos, and emails
- Tracked, purchased and maintained office supplies - ensuring adherence to office budget
- Scheduled and coordinated meetings, appointments, and travel arrangements for administrative staff of Ferrum College.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Education
Bachelor of Science - Health & Human Performance, Exercise and Sport Studies
Ferrum College
Ferrum, VASkills
- Leadership experience
- Problem-solving abilities
- Communication skills
- Organizational know-how
- Customer Service
- Time Management
Timeline
Reimbursement Receptionist
Piedmont Community Services
09.2023 - Current
Behavior Technician
Mosaic Pediatric Therapy
08.2022 - 02.2023
Teacher/Athletic Trainer
Winston Salem Christian School
08.2020 - 05.2022
Direct Support Professional
Piedmont Community Services
02.2020 - 08.2020
Administrative Assistant
Ferrum College
08.2018 - 12.2019
Bachelor of Science - Health & Human Performance, Exercise and Sport Studies
Ferrum College
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