Jas'myn Hall
Houston ,TX
Summary
Enthusiastic and ambitious customer service specialist with versatile skills in management, sales, and operations. Demonstrates exceptional ability to build rapport with individuals, comprehend their preferences, and consistently deliver exceptional service in every interaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Pappadeaux Seafood Restaurant
03.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Associate
Law office of Marc Metze
12.2023 - Current
- Conducted comprehensive legal research and analysis.
- Engage with clients to address inquiries and provide solutions.
Server Trainer
Pinstripes
03.2023 - 12.2023
- Guided customers to assigned tables.
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
- Provided excellent guest service.
- Handled customer transactions promptly.
Server Trainer
Twin Peaks
12.2021 - 01.2023
- Greet guests, escort them to their seats, and present them with menus.
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
- Handled customer transactions with accuracy.
Operations Manager
CVS
10.2022 - 12.2022
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
- Determine price schedules and discount rates.
- Resolve customer complaints regarding sales and service.
- Interview, select, and train.
Supervisor
Aunt Annie's
07.2019 - 08.2021
- Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
- Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.
Assistant Manager
Dessert Lab
09.2018 - 10.2019
- Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
- Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.
- Keep records required by government agencies regarding sanitation, and food subsidies when appropriate.
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
- Count money and make bank deposits.
Education
Bachelor of Arts - English
University of Houston
Houston, Texas05.2025
High School Diploma - undefined
James Bowie High School
Arlington, TX05.2021
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Leadership qualities
- Cash handling
- Customer engagement
- Decision-making
- Data entry
- Management support
- Record and file management
- POS system operation
- Multitasking and organization
- Organization
- Honest and dependable
- Reliable and responsible
Certification
- IAED Certified
- Notary of Texas
- TABC
- Food Handlers
LANGUAGES
English
Timeline
Server
Pappadeaux Seafood Restaurant
03.2024 - Current
Associate
Law office of Marc Metze
12.2023 - Current
Server Trainer
Pinstripes
03.2023 - 12.2023
Operations Manager
CVS
10.2022 - 12.2022
Server Trainer
Twin Peaks
12.2021 - 01.2023
Supervisor
Aunt Annie's
07.2019 - 08.2021
Assistant Manager
Dessert Lab
09.2018 - 10.2019
High School Diploma - undefined
James Bowie High School
Bachelor of Arts - English
University of Houston
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