Jasmyne Gadd
Florence,KY
Summary
Service-oriented Telemarketer with passion for providing excellent customer service. Friendly, personable and always professional under pressure. Known for thriving in fast-paced and busy environments. I am looking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Outbound Telemarketer
Charter Communications, Spectrum
03.2023 - Current
- Cold called potential customers per day to help with marketing efforts and increase sales.
- Utilized sales techniques to build customer interest and close sales.
- Pitched products and services to potential customers, securing new deals and sales opportunities.
- Overcame objections using friendly, persuasive strategies.
- Contacted customers after sales process to drive ongoing customer satisfaction and resolve issues and complaints.
- Educated customers on product and service benefits, explaining features and answering questions.
Shift Manager
Jersey Mikes
10.2020 - 03.2023
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Managed staff hiring, training and supervision.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
Education
Associate of Applied Science - Healthcare
Gateway Community And Technical College
Edgewood05.2025
Skills
- Cold Calling
- Analytical Thinking
- Customer Service
- Decision Making
- Conflict Resolution
- Time Management
- Excellent Communication
- Active Listening
- Sales Strategies
- Call Control
- Product Knowledge
- Problem Solving
- Relationship Building
Timeline
Outbound Telemarketer
Charter Communications, Spectrum
03.2023 - Current
Shift Manager
Jersey Mikes
10.2020 - 03.2023
Associate of Applied Science - Healthcare
Gateway Community And Technical College
Similar Profiles
Tyler HendersonTyler Henderson
Regional Connectivity Specialist at Charter Communications, SpectrumRegional Connectivity Specialist at Charter Communications, Spectrum
Anthony SmithAnthony Smith
Customer Service Representative Video Repair Lead at Charter Communications, SpectrumCustomer Service Representative Video Repair Lead at Charter Communications, Spectrum
Keshawn MoutonKeshawn Mouton
Cust Svc Billing at Charter Communications, SpectrumCust Svc Billing at Charter Communications, Spectrum
Chelsea Ganer-LohChelsea Ganer-Loh
Maintenance Technician III at Charter Communications, SpectrumMaintenance Technician III at Charter Communications, Spectrum
Larry CressLarry Cress
GM Manager at WalmartGM Manager at Walmart