Jasmyne Price
Bellwood,Illinois
Summary
Self-motivated professional experienced in guest services. Focused on providing professional service and support to every office visitor. Outgoing when greeting and communicating with others to maintain positive atmosphere. Excel in communication, problem-solving, multitasking abilities and proficiency in Microsoft Office Suite. Recognized for a commitment to continuous improvement and adaptability in fast-paced environments. Aiming to leverage organizational skills to support team and contribute to overall organizational success.
Overview
14
14
years of professional experience
Work History
Medical Transport Specialist
Quest Diagnostics
Wood Dale, IL
06.2024 - Current
- Organized delivery schedules and provided customers with timely updates.
- Kept accurate logs of all deliveries and trips.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Managed inventory of supplies needed for transport operations.
- Loaded and unloaded vehicles at distribution center and delivery address.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Worked effectively in team environments to make the workplace more productive.
Inside Sales Account Representative
Parts ASAP/ Summit Supply
Schaumburg, IL
07.2023 - 04.2024
- Handled incoming customer inquiries via phone.
- Prepared and presented customer quotations.
- Fostered and sustained customer relationships.
- Ensured precise input of client information into systems.
- Prepared detailed sales reports for management review.
- Utilized CRM software to track sales progress and communicate with team members.
- Managed multiple sales projects simultaneously and met deadlines.
Medical Referral Specialist
AIM Specialty Health
Westchester, IL
01.2021 - 01.2022
- Managed daily patient referrals daily through multi-line telephone system.
- Scheduled patients according to availability, urgency and insurance authorization guidelines.
- Initiates preauthorization referrals.
- Assisted patients by answering questions and providing information regarding referrals.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Records referrals, documentation, communication details, and actions electronically.
- Interviewed patients to complete case histories and intake forms.
- Communicated with patients with compassion while keeping medical information private.
Mail Processing Clerk
United States Postal Service
Chicago, IL
03.2012 - 01.2020
- Managed parcel and letter mail sorting to guarantee worldwide customer deliveries on time.
- Ensure proper mail sorting by entering customer zip codes accurately.
- Operated mailroom equipment, including postage meters, envelope stuffers, and labeling machines.
- Coordinated interoffice mail distribution to multiple locations.
- Operated postage machines to affix stamps onto envelopes.
- Sorted and distributed incoming mail.
- Trained new mailroom staff on procedures and equipment use.
Customer Service Representative
Target
Hillside, Illinois
01.2011 - 01.2012
- Maintain the customer service desk for a large retail operation
- Work with customers to fulfill online and instore orders
- Handle various customer concerns such as refunds and complaints in accordance with company policies and procedures
- Answer back-to-back telephone calls while also managing the main desk maintaining a professional, caring and courteous demeanor with all callers and customers
- Diffuse difficult customer situations
- Training of new and returning employees
- Assist in varying aspects of the organization such as cashier, sales floor maintenance, stock, truck unloading and presentation
Education
Some College (No Degree) - Business Administration
Argosy University
Chicago, IllinoisCertificate -
Regency Beauty Institute
Downers Grove, Illinois01.2009
Skills
- Project Coordination
- Telephone Skills
- Strong Attention to Detail
- Strong Interpersonal Skills
- Effective Listening Skills
- Appointment Coordination
- Customer Service Focus
- Calm Presence
- Expertise in Microsoft Applications
- Responsive to Change
- Commitment To Continuous Learning
Timeline
Medical Transport Specialist
Quest Diagnostics
06.2024 - Current
Inside Sales Account Representative
Parts ASAP/ Summit Supply
07.2023 - 04.2024
Medical Referral Specialist
AIM Specialty Health
01.2021 - 01.2022
Mail Processing Clerk
United States Postal Service
03.2012 - 01.2020
Customer Service Representative
Target
01.2011 - 01.2012
Some College (No Degree) - Business Administration
Argosy University
Certificate -
Regency Beauty Institute
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