Jasmyne Ruiz
Boise,ID
Summary
Proven track record in elevating customer satisfaction and engagement, notably at Sites by Veterans, through expert management of web services and superior customer support. Skilled in multitasking and improving service delivery, achieving consistent performance improvements. Excels in both technical and interpersonal skills, ensuring outstanding guest experiences.
Overview
1
1
year of professional experience
Work History
Customer Service
Sites by Veterans
01.2024 - Current
- Provided exceptional customer service, resolving disputes promptly and professionally.
- Exceeded performance metrics consistently by delivering exceptional customer service experiences.
- Elevated customer satisfaction by optimizing customer service communication protocols.
- Improved customer service levels with timely and accurate demand forecasts.
- Provided outstanding customer service, addressing guest concerns promptly and professionally.
- Answered inquiries and provided superior customer service to clients.
Hostess
Zeeks Pizza
02.2024 - 05.2024
- Enhanced customer experiences by efficiently managing reservations and seating arrangements.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Education
High School Diploma -
Eagle High School
Eagle, ID05.2025
Skills
- Customer service support
- Customer Service and Engagement
- Web Services Management
Timeline
Hostess
Zeeks Pizza
02.2024 - 05.2024
Customer Service
Sites by Veterans
01.2024 - Current
High School Diploma -
Eagle High School