Jason Adams
Gilbert
Summary
Seasoned Technical Operations Supervisor with 15 years of experience maintaining technical goals, addressing potential needs and overseeing technical operations. Well-versed in developing and applying firmware, hardware and software to meet technical requirements. In-depth knowledge of risk assessment procedures, process improvement solutions and best quality assurance principles, practices and methodologies. Exceptional leadership, communication and time management skills.
Overview
32
32
years of professional experience
Work History
Technical Operations Supervisor
Mediacom Communications
01.2003 - Current
- Promoted innovation-driven culture within the team by encouraging experimentation with new tools and techniques, leading to enhanced overall performance.
- Evaluated emerging technologies for potential implementation in the organization''s infrastructure.
- Managed a team of technicians to ensure timely completion of projects and adherence to quality standards.
- Provided exceptional customer support by resolving technical issues quickly and efficiently.
- Monitored daily operations for efficiency and maintenance issues.
- Maintained compliance with all safety requirements.
- Conducted regular performance evaluations for team members, identifying areas for improvement and professional development opportunities.
- Trained new team members on department procedures, increasing overall productivity within the group.
Contractor Supervisor
KDS Communications
01.1993 - 01.2003
- Adhered to industry best practices in all aspects of project execution, ensuring top-notch results for clients every time.
- Improved safety standards on job sites by conducting regular inspections and enforcing strict adherence to safety guidelines.
- Implemented effective quality control measures on job sites, minimizing errors and ensuring that projects met or exceeded client expectations.
- Conducted thorough site inspections upon project completion to ensure that all work met required specifications and standards.
- Developed strong relationships with vendors, leading to cost-effective procurement of high-quality materials for projects.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Education
Certificate of Technical Studies - Electronic Engineering
Century College
White Bear Lake, MN06-1994
High School Diploma -
White Bear Lake High School
White Bear Lake, MN06-1989
Skills
- Troubleshooting issues
- Safety policies
- Customer support
- Safety practices
- Overseeing daily activities
- Delegating work
- Incident management
- Report writing
- Quality assurance standards
- Quality controls
- Implementing procedures
- Team management
- Teamwork
- Customer service
- Schedule management
Timeline
Technical Operations Supervisor
Mediacom Communications
01.2003 - Current
Contractor Supervisor
KDS Communications
01.1993 - 01.2003
Certificate of Technical Studies - Electronic Engineering
Century College
High School Diploma -
White Bear Lake High School
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