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Dynamic operations leader with over 18 years of experience driving strategic initiatives across diverse environments. Proven expertise in building and scaling high-performing teams, optimizing processes, and leveraging data analytics to facilitate informed decision-making and achieve organizational objectives. Equipped with advanced degrees in Business and Data Science, with specialized knowledge in risk management, vendor oversight, and automation to enhance operational efficiency. Recognized for adaptability and a consistent history of launching new functions while delivering measurable results that exceed expectations.

Highly reliable and responsible; proven ability to set and meet goals; embraces a challenge; able to work comfortably alone or with others; works well under pressure Sharp analytical skills coupled with strategic thinking and strong attention to detail; personable; professional in ability and manner; proven ability to multi-task in a fast paced ever changing work environment Maintains strong professional relationships with colleagues and upper management to provide the most effective method of internal/external client care; utilizes high degree of diplomacy without sacrificing client relations Excels in resolving customer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction and the bottom line Proficient in: Drop System Signal Analysis, CPE to tap/active device, SLM knowledge confirmation, System impairment identification, HFC Network Architecture, National Electrical Code, The National Safety Electrical Code, Federal Communications Commission guidelines, Environmental Protection Agency regulations, Department of Transportation protocol and The Occupational Safety and Health Act
Knowledgeable with solid background in installing, maintaining, and troubleshooting communication systems. Successfully managed various projects to ensure optimal functionality and seamless communication. Demonstrated expertise in system diagnostics and customer support.
Experienced with communication system installation and maintenance,
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

A results-driven and hands-on Technical Operations Professional leading field operations and complex network installations for residential and commercial clients. Proven expertise in project management, advanced network troubleshooting, and preventative maintenance, consistently delivering exceptional customer satisfaction and network integrity. Seeking to leverage a strong technical foundation and leadership skills to drive team success and operational excellence.

Strategic and results-driven HR and Talent Acquisition leader with a diverse background spanning the Marine Corps, retail, and corporate environments. Proficient in developing and implementing inclusive hiring strategies, optimizing talent acquisition processes, and fostering high-performing teams. Passionate about driving Diversity, Equity, and Inclusion (DE&I) initiatives to facilitate positive workplace transformation. Demonstrated ability to mentor, develop, and lead teams while consistently surpassing organizational goals.

Spirted Scheduling Coordinator versed in planning and coordinating workflow. Supervises schedules and projects for timely completion. Excellent interpersonal, leadership, communication and organizational skills.
Effective Scheduling Coordinator promoting more than 6 years' experience supporting personnel in busy, office environments. A pleasant individual with terrific scheduling, project tracking and issue resolution talents. A knowledgeable employee considered a valuable asset to any company.
Experienced in using Kinnser / Camtime / HomeCare Homebase. to manage the daily schedules for over 300+ Patients. Exceptional team leader and analytical problem solver with solid skills in organizing work, coordinating supplies and managing records.
Friendly administrative professional offering excellent client engagement and telephone etiquette skills. A dependable Scheduling Coordinator promoting efficiency in shift staffing, making travel arrangements and handling employee timekeeping.
Astute Scheduling Coordinator recognized for quickly analyzing and recognizing problems and finding efficient and cost-effective solutions. Expertise in warehouse management, distribution and inventory control.
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Talented Intake Specialist offering 3 years of experience in conducting intake interviews and summarizing data with speed and efficiency. Connects with clients easily to provide thoughtful and compassionate assistance. Manages client files and prioritizing tasks to achieve optimal productivity.
Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Dynamic Shift Manager with over 8 years of experience in supervising operations and training staff. Proven ability to build strong relationships and manage schedules effectively, leading to improved efficiency and high customer loyalty. Diligent background in managing team schedules and resolving conflicts. Experienced professional known for strong decision-making and employee training skills. Successfully managed daily operations and fostered staff development, ensuring adherence to quality standards and exceptional customer service.

Experienced bartender/manager with a proven track record in delivering exceptional customer service in high-volume environments. Known for multitasking, building guest relationships, and ensuring operational efficiency.

Performance‑driven sales leader with a strong record of revenue growth, client retention, and team development. Skilled in relationship building, strategic planning, and delivering top‑tier customer experiences across fast‑paced, client‑focused environments.

Results-driven Technician with over 5 years of experience in achieving technical objectives, identifying operational needs, and managing complex technical processes. Expertise in developing and implementing firmware, hardware, and software solutions tailored to meet specific technical requirements. Strong background in risk assessment, process improvement strategies, and adherence to quality assurance principles and methodologies. Recognized for exceptional leadership abilities, effective communication skills, and proficient time management that drive team success and operational efficiency.

Seasoned Technical Operations Engineer with 31 years of experience maintaining technical goals, addressing potential needs and overseeing technical operations. Well-versed in developing and applying firmware, hardware and software to meet technical requirements. In-depth knowledge of risk assessment procedures, process improvement solutions and best quality assurance principles, practices and methodologies. Exceptional leadership, communication and time management skills. Talented Technical Director highly effective at liaising between departments to provide expert technical advice for all areas of operations. Industrious and forward-thinking professional with 31 years in Technical Operations.

Julian Quintanilla

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Technical Operations Supervisor

Military Intelligence Analyst

Education

High School Diploma -

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Technical Operations Supervisor

Military Intelligence Analyst

High School Diploma -

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