Steven Green
Euless
Summary
Results-driven Technical Operations Supervisor with expertise in troubleshooting, team management, and implementing safety policies. Proven track record in streamlining operations and enhancing service delivery.
Overview
21
21
years of professional experience
Work History
Technical Operations Supervisor
Tarrant County
Fort Worth, TX
09.2013 - 03.2026
- Supervised daily operations, ensuring efficient workflow and adherence to safety protocols.
- Trained and mentored staff on operational procedures and best practices.
- Implemented process improvements, enhancing service delivery and operational effectiveness.
- Coordinated cross-departmental collaboration to streamline project execution and resource allocation.
- Led troubleshooting efforts for technical issues, minimizing downtime and maintaining productivity.
- Developed training materials to enhance team knowledge of systems and operational standards.
- Monitored performance metrics, identifying areas for improvement in operations management.
- Facilitated regular team meetings to discuss challenges, share updates, and foster a collaborative environment.
- Scheduled and oversaw preventive care strategies for all technical resources.
- Improved system efficiency by implementing process improvements and utilizing effective troubleshooting techniques.
- Contributed to budget planning by forecasting technology needs based on current trends and organizational goals.
- Coordinated vendor relationships to ensure timely delivery of products or services at competitive prices.
- Monitored daily operations for efficiency and maintenance issues.
- Reduced downtime with proactive system monitoring and prompt issue resolution.
- Conducted regular performance evaluations for team members, identifying areas for improvement and professional development opportunities.
- Trained new team members on department procedures, increasing overall productivity within the group.
- Maintained compliance with all safety requirements.
- Managed a team of technicians to ensure timely completion of projects and adherence to quality standards.
Election Technician
Tarrant County
Fort Worth, TX
12.2004 - 09.2013
- Diagnosed and resolved technical issues across various systems and equipment.
- Conducted routine inspections to ensure compliance with safety regulations and operational standards.
- Streamlined maintenance processes to enhance system reliability and minimize downtime.
- Trained new technicians on equipment handling, safety protocols, and best practices.
Education
High School Diploma -
Libertyville High School
Libertyville, ILSkills
- Troubleshooting issues
- Safety policies
- Customer support
- Safety practices
- Overseeing daily activities
- Delegating work
- Cost controls
- Incident management
- Hardware maintenance
- Emergency response
- Disaster recovery
- Performing preventive maintenance
- Implementing procedures
- Team management
- Telecommunications
- Customer service
- Time management
- Problem-solving abilities
- Multitasking
- Decision-making
Timeline
Technical Operations Supervisor
Tarrant County
09.2013 - 03.2026
Election Technician
Tarrant County
12.2004 - 09.2013
High School Diploma -
Libertyville High School