Jason Baldwin
Henderson,NV
Summary
To strengthen my future financially and to gain work experience to further my future career.
Overview
10
10
years of professional experience
Work History
Bar Apprentice
Clique Hospitality - The Still
2022.12 - Current
- Assist bartenders with drinks, cocktails, and food resulting in faster service for guests.
- Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.
- Filling out and picking up daily warehouse order.
- Efficiently stocking and organizing bar supplies and maintaining clean workspace.
- Setting up and breaking down workstations at beginning and end of each shift.
- Operated POS system to collect payments from guests.
- Replaced empty kegs and soda syrups.
- Preparing Garnish, juices, and pre batches.
Food Runner/Busser
Clique Hospitality - The Still
2021.10 - 2022.12
- Maintained speed of service for food orders while minimizing errors and complaints.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Maintained adequate levels of condiments, well-stocked drink, and nacho station to keep service flowing smoothly.
- Work with servers, bartenders, and Hostess to ensure proper service.
- Collected trash, wiped up spills to maintain fresh and clean customer areas.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Adapted to Special events, reservations, and buyouts.
Server
American Express-The Centurion Lounge
2016.10 - 2022.04
- Kept updated knowledge of buffet menu and chef specials to provide recommendations according to tastes and specific allergies.
- Restocked salad bar and buffet for lunch and dinner service.
- Collaborated with the kitchen team to support buffet preparation, manage efficient change over and minimize customer service issues.
- Maintained customer satisfaction with timely table check-ins.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Greeted Cardholders, discussed specials, took drink orders and built immediate positive connections with guests.
- Collected flatware and glassware and delivered to sanitizing station.
- Served alcoholic and non-alcoholic beverages in a bar environment.
Spa Attendant
Mandalay Bay – MGM Resorts
2015.08 - 2016.10
- Maintaining spa while assisting guest with challenges and needs
- Assisting guest to treatments in a timely matter
- Training new hires to company standards
- Linen fully stocked and folded in a presentable way
- Reception room organized while keeping foods and refreshments stocked
- Accompany guests to a tour of the facility
- Running men's department alone on shorthanded days keeping a positive attitude
- Gym and Cardio room cleaned and stocked frequently Throughout the day
Ride Attendant /Elevator Operator
Stratosphere Hotel and Casino
2014.10 - 2015.08
- Greeting and providing guests with information
- Knowledge of property amenities and promotions
- Operate Restraints and seating of Guests
- Working parallel to safety regulation to ensure safety of guests and employees alike
- Operate control to dispatch rides
- To take tickets and inform guests on entrance location
- Certified on Ride Ticketing, Turnstile, and Elevators
- providing guest with a ride in a elevator
Education
High School Diploma -
Las Vegas High School
Pour Card -
BARTENDERS UNION LOCAL 165
Skills
- Guest-oriented
- Quick learner
- Organized multi-tasker
- Fast and efficient service worker
- Resort experience
- Food and beverage services
- High-volume dining
- Communication skills
Timeline
Bar Apprentice
Clique Hospitality - The Still
2022.12 - Current
Food Runner/Busser
Clique Hospitality - The Still
2021.10 - 2022.12
Server
American Express-The Centurion Lounge
2016.10 - 2022.04
Spa Attendant
Mandalay Bay – MGM Resorts
2015.08 - 2016.10
Ride Attendant /Elevator Operator
Stratosphere Hotel and Casino
2014.10 - 2015.08
High School Diploma -
Las Vegas High School
Pour Card -
BARTENDERS UNION LOCAL 165
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