Latoya Williams
Las Vegas,NV
Summary
Reliable, bringing exceptional work ethic and enthusiasm
Detail oriented, able to learn new tasks quickly
Team player with the ability to adapt to change
Overview
16
16
years of professional experience
1
1
Certification
Work History
Bar Apprentice
Pinkys by Vanderpump
Las Vegas, NV
01.2024 - Current
- Enhanced practical skills by assisting experienced professionals in various tasks.
- Prepared worksite by setting up required tools and supplies.
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
Bartender
Rosa Mexicano
Las Vegas
10.2023 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bar Manager
El Segundo Sol (Lettuce Ent. You)
07.2021 - 09.2023
- Crafted special drink and cocktail menu items As well as menu design for seasonal offerings.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Consulted with managers to organize special events and promotions.
- Maximized customer service by training staff, overseeing operations and resolving issues.
- Did liquor order and inventory for 3 bars
- Kept good relations with vendors, lowered supply cost by utilizing those relationships
- Organized staff education and incentives for new liquors
- Prepared cash outs for staff, counted down bar banks, Completed EON reports
- Handled 3 schedules simultaneously
- Ran parties, buyouts
- Experience with incident reports, situations involving paramedic and medical treatment
Bartender/Server
El Segundo Sol (Lettuce Ent. You)
01.2018 - 07.2021
- Made drinks for customers and servers with speed and accuracy
- Increased sales significantly by upselling higher-end products to customers.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Fostered new repeat business
Server
Kona Grill
10.2015 - 10.2017
- Maintained knowledge of current menu items
- Used and became familiar with Aloha POS
Server/Cashier
Anamia's Tex Mex
04.2012 - 04.2015
- Waited tables, high volume, parties
- Answered phones, took reservations
- Took down and set up to go orders and drop offs
- Assisted with deliveries for catered events
- Gave change to servers, calculated daily tip out
Server
Snuffers
10.2011 - 08.2012
- Delivered exceptional, friendly and fast service
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
Shift Manager
Five Guys
08.2010 - 09.2011
- Cashier promoted to shift manager
- Directed shifts, staff placement
- Calculated deposit, balanced safe
- Wrote nightly report on store status
- Oversaw food preparation, assisted with that when needed
- Inquired about guest satisfaction, fulfilled requests
Sales Associate
Marciano By Guess
02.2010 - 06.2010
- Upsold items through suggestive selling
- Delivered presentations to coworkers regarding products and sales strategies
Education
Bachelor of Arts - Psychology
University of Nevada - Las Vegas
Las Vegas, NVSkills
- Service-Oriented
- Conflict and Complaint Resolution
- Workflow Coordination
- Cool Under Pressure
- Specials Promotion and Upselling
Certification
Certificate of Completion of Apprenticeship Pour Card
Bartenders Local 165 Union
Timeline
Bar Apprentice
Pinkys by Vanderpump
01.2024 - Current
Bartender
Rosa Mexicano
10.2023 - Current
Bar Manager
El Segundo Sol (Lettuce Ent. You)
07.2021 - 09.2023
Bartender/Server
El Segundo Sol (Lettuce Ent. You)
01.2018 - 07.2021
Server
Kona Grill
10.2015 - 10.2017
Server/Cashier
Anamia's Tex Mex
04.2012 - 04.2015
Server
Snuffers
10.2011 - 08.2012
Shift Manager
Five Guys
08.2010 - 09.2011
Sales Associate
Marciano By Guess
02.2010 - 06.2010
Bachelor of Arts - Psychology
University of Nevada - Las Vegas