JASON BEALE
Greensboro,NC
Summary
Experienced Systems Engineer Lead with a proven track record at Cone Health, excelling in operating system deployment and team leadership. Spearheaded critical projects, including rapid COVID facility conversions, while enhancing device management and patching processes. Adept at problem-solving and vendor collaboration, driving significant improvements in IT service delivery.
Overview
31
31
years of professional experience
Work History
Systems Engineer Lead
Tempo Technology (Division of Ovation Healthcare)
Greensboro, NC
06.2024 - Current
- Transitioned to Tempo Technology Services as part of rebadging of the IT department at Cone Health.
- Sustained position as team lead of End User Device Engineering team, ensuring continuity in leadership.
- Managed ongoing responsibilities and team performance throughout the transition phase.
- Continued my responsibilities from my previous position at Cone Health
Systems Engineer Lead
Cone Health
Greensboro, NC
08.2011 - 05.2024
- Managed System Center Configuration Manager for 17,000 endpoints in a 24/7 environment.
- Oversaw design, implementation, and maintenance of OSD, Software Updates, and Application Deployment.
- Designed and deployed Group Policies.
- Responsible for monthly patching of Windows workstations and servers, including 3rd party applications
- Collaborated with vendors to select, test, and engineer standard end-user devices across the health system.
- Designed and implemented multiple system-wide Windows OS upgrades and refresh deployments. (WinXP to Win7, and Win7 to Win10). Provided ongoing technical support for the deployment teams.
- In March of 2020, I helped lead a team of desktop engineers to convert a recently closed maternity hospital into a COVID acute care facility in less than 28 days. In January 2021, I helped lead the team to deploy multiple large-scale COVID vaccination facilities.
- Assessed departmental needs and planned device installations for Epic EMR system rollout in 2012.
Network Coordinator
Greensboro AHEC
Greensboro, NC
01.2008 - 08.2011
- Served as system administrator for Greensboro Area Health Education Center, a division of Cone Health and UNC.
- Developed backup strategies ensuring reliable historical data and offsite disaster recovery.
- Maintained Active Directory domain and Windows file/print servers for approximately 100 users.
- Administered IIS web server hosting AHEConnect learning management system for healthcare professionals.
- Selected and procured hardware for servers, desktops, and additional technical requirements.
- Managed WinXP and Win7 images to facilitate rapid desktop deployment within organization.
Senior Support Technician
NCIT
High Point, NC
05.2007 - 01.2008
- Delivered remote and on-site support services to approximately 80 small business clients with diverse needs.
- Configured networks utilizing Windows servers and Active Directory.
- Assembled and installed ‘white-box’ OEM servers and workstations.
Technology Support Analyst
University of North Carolina at Greensboro
Greensboro, NC
03.2004 - 05.2007
- Delivered desktop support services to faculty and staff across campus.
- Assisted in developing and launching computer labs for campus-wide use.
- Supervised student workers during migration of faculty and staff to Lotus Notes.
Systems Support Analyst
Oakwood Homes Corporation
Greensboro, NC
08.1998 - 01.2004
- Supported clients nationwide as a help desk technician; provided desktop support in Greensboro.
- Transitioned to System Administrator in October 2000, managing Windows servers and backup strategies.
- Administered local and nationwide print servers.
- Traveled to remote credit offices and manufacturing facilities to provide local support during system upgrades.
- Developed and maintained OS images for Win98/2000/XP, optimizing deployment strategies.
Technician Assistant
Western Carolina University
Cullowhee, NC
08.1994 - 05.1998
- Delivered desktop support for faculty and staff on Windows and Macintosh systems across campus.
- Maintained high satisfaction levels through effective troubleshooting and issue resolution.
- Assisted with hardware and software installations.
Education
BSBA - Computer Information Systems
Western Carolina University
Cullowhee, NC05.1998
Skills
- Microsoft Endpoint Configuration Manager
- Operating system deployment
- Group policy design
- Windows patch management
- Device management
- Team leadership
- Process improvement
- Problem solving
- Hardware and software installation
- Troubleshooting
- Vendor collaboration
- Active Directory administration
Affiliations
- Assistant Scoutmaster, BSA Scouts Troop 101, Greensboro NC
- Elder at Guilford Park Presbyterian Church, Greensboro, NC
- Automotive restoration, maintenance, and repair
Timeline
Systems Engineer Lead
Tempo Technology (Division of Ovation Healthcare)
06.2024 - Current
Systems Engineer Lead
Cone Health
08.2011 - 05.2024
Network Coordinator
Greensboro AHEC
01.2008 - 08.2011
Senior Support Technician
NCIT
05.2007 - 01.2008
Technology Support Analyst
University of North Carolina at Greensboro
03.2004 - 05.2007
Systems Support Analyst
Oakwood Homes Corporation
08.1998 - 01.2004
Technician Assistant
Western Carolina University
08.1994 - 05.1998
BSBA - Computer Information Systems
Western Carolina University
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