Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jason Bell

Reno,NV

Summary

Dynamic Service Manager with a proven track record at MB America, enhancing team performance through effective training and leadership. Skilled in customer service management and problem-solving, I successfully streamlined operations, boosting productivity and ensuring high-quality support. Committed to fostering employee relations and achieving operational excellence.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Service Manager

MB America
09.2021 - Current
  • Oversaw service operations, ensuring high-quality support and customer satisfaction across all departments.
  • Developed and implemented training programs to enhance team performance and operational efficiency.
  • Led cross-functional teams to improve service delivery processes, increasing overall productivity.
  • Analyzed customer feedback to identify service gaps and initiate corrective actions for improvement.
  • Filled positions at MB Americas new location in kernersville NC.
  • Trained new hires at MB's new location.
  • Streamlined transportation processes for domestic and international unit deliveries.
  • Analyzed inventory to ensure necessary parts were stocked at both locations.

Taxidermist

Silver Sage Wildlife Studio
05.2018 - 12.2021

Shut down studio operations following COVID-19's industry impact.

Laborer

Encore Energy
05.2018 - 03.2020

Operated heavy machinery and supported pipe fitting, framing, and concrete finishing tasks.

Taxidermist Assistant

Trophy Room Services
09.2012 - 08.2018

Managed taxidermy displays for commercial and private clients.

Taxidermist

Animal Artistry
07.2007 - 06.2012

Contributed to team efforts in crafting authentic taxidermy.

Water Purification Specialist

Truckee Meadows Water Systems
10.2004 - 07.2007

Installed and ensured optimal functionality of water purification systems through regular servicing.

Education

High School Diploma -

Bishop Manogue Catholic High School
Reno, NV
06.2004

Skills

  • Positive attitude
  • Team leadership
  • Multitasking and organization
  • Problem-solving
  • Customer service
  • Critical thinking
  • Reliable and responsible
  • Employee training and development
  • Customer service management
  • Time management

Certification

OSHA 10 and 30 certificates

Timeline

Service Manager

MB America
09.2021 - Current

Taxidermist

Silver Sage Wildlife Studio
05.2018 - 12.2021

Laborer

Encore Energy
05.2018 - 03.2020

Taxidermist Assistant

Trophy Room Services
09.2012 - 08.2018

Taxidermist

Animal Artistry
07.2007 - 06.2012

Water Purification Specialist

Truckee Meadows Water Systems
10.2004 - 07.2007

High School Diploma -

Bishop Manogue Catholic High School
Jason Bell