Jason Benz
Virginia Beach,VA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Engineering Technician with an impressive blend of technical expertise and people skills. Committed to providing quality and consistent technical support. Dedicated Technician with an outstanding quality record of engineering products from installation, maintaining and troubleshooting. Highly skilled in managing personnel in producing quality work and training other technicians in the upkeep, installation and troubleshooting of Engineering and Electrical equipment.
Overview
29
29
years of professional experience
Work History
Installation and Service Manager
StarChase, LLC
02.2018 - Current
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Established team priorities, maintained schedules and monitored performance.
- Coordinate with outside resources to complete tasks and projects.
- Proficient in reading technical and electrical drawings.
Office Assistant
Riverside Lodge And Suites
11.2016 - 02.2018
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
- Monitored security to help maintain equipment, data and information safety.
- Input data into spreadsheets and databases.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Maintenance Worker
Riverside Lodge And Suites
08.2016 - 02.2018
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Installed new locks, door handles, and door closers.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Replaced light bulbs in indoor and outdoor fixtures and checked smoke and carbon monoxide detectors for proper functionality.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Reported issues to property manager so effective resolutions could be put into place.
- Performed preventive maintenance and repairs on various types of equipment.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Rewired and replaced faulty electrical components in equipment.
- Repaired and replaced pumps, valves and motors.
- Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.
Installation Technician
StarChase
08.2014 - 08.2016
- Installed and configured new equipment and systems according to company standards.
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
- Maintained updated knowledge of all equipment, products, and services to properly educate customers.
- Used hand and power equipment for measuring, testing, and drilling of various types of installations.
- Evaluated equipment to determine if it needed to be repaired or replaced.
- Scheduled and performed maintenance, repair and upgrades of existing equipment and systems.
- Followed all company guidelines regarding safety procedures when out in field.
- Created and maintained up-to-date records of all installed systems and equipment.
- Assisted in development of installation documentation, diagrams and user manuals.
- Tested systems, noting issues and completing preventive maintenance.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Maintained high level of safety when using hand and power equipment for measuring, testing, and drilling of various types of installations.
Interior Communications Electrician
US Navy
08.1994 - 10.2014
- Maintained alarm, intercom and indicator systems for numerous ship platforms.
- Lead and scheduled team of electricians to install and maintain telecom and cable/satellite services for numerous ship platforms.
- Maintained alarm, intercom and indicator systems for numerous ship platforms.
- Operate, troubleshoot and maintain Interior Communication equipment, navigation systems, hydraulic systems, alarm sensing devices and auxiliary power systems.
- Manages alarm, safety and warning systems.
- Coordinates equipment certification, manage administrative programs, monitor navigation systems and power generation and distribution systems.
- Provides leadership, instruction and supervision of 250 different personnel in their daily duties to trouble shoot, repair, replace and maintain electrical and electronic equipment such as alarms, electrical generators, and television and camera systems.
Education
Interior Communications Electrician
IC "A" School
San Diego, CA2M Maintenance And Repair
IC "C" School
Jacksonville, FLInterior Voice Communications System
IC "C" School
San Diego, CAHigh School Diploma -
Crawford County Comprehensive Hight School
Roberta, GA06.1994
Skills
- Manage business personnel
- Coordinate with outside resources to complete tasks and projects Install electrical equipment in law enforcement vehicles
- Manage operational status of all equipment in field
- Troubleshoot faulty systems with 3rd party upfitter's or agency fleet personnel
- Maintain documentation for each agencies systems and installed equipment
- Order any and all necessary parts for warranty replacements or new agency installations
- Help with improvements to systems electrical or overall wiring
- Create documents and manuals for component installation for law enforcement vehicles
- Proficient in reading technical and electrical drawings
Timeline
Installation and Service Manager
StarChase, LLC
02.2018 - Current
Office Assistant
Riverside Lodge And Suites
11.2016 - 02.2018
Maintenance Worker
Riverside Lodge And Suites
08.2016 - 02.2018
Installation Technician
StarChase
08.2014 - 08.2016
Interior Communications Electrician
US Navy
08.1994 - 10.2014
Interior Communications Electrician
IC "A" School
2M Maintenance And Repair
IC "C" School
Interior Voice Communications System
IC "C" School
High School Diploma -
Crawford County Comprehensive Hight School
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