Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joshua Weinzapfel

Lake Havasu,AZ

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Installation Service Manager

Patrick's Signs
02.2009 - Current
  • Enhanced customer satisfaction by effectively managing installation schedules and coordinating with technicians.
  • Improved team productivity by developing and implementing efficient work processes for installation projects.
  • Streamlined communication between clients and internal teams, ensuring timely completion of installations.
  • Mentored and trained new hires, promoting a skilled workforce capable of delivering high-quality service.
  • Successfully handled multiple large-scale installation projects simultaneously while maintaining exceptional attention to detail.

Service Technician

Young Electric Sign Company
09.2005 - 02.2009
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.
  • Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
  • Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
  • Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
  • Service and repair electrical signs.

Cable Installation Technician

Cox Communications
01.2000 - 09.2005
  • Improved customer satisfaction by providing efficient and professional cable installation services.
  • Reduced service call-backs by accurately diagnosing and resolving cable-related issues during initial visits.
  • Enhanced client understanding of cable systems through clear explanations and demonstrations of equipment usage.
  • Maintained a safe work environment by adhering to company safety protocols and industry regulations during installations.
  • Install Cox Cable/Phone and High Speed Internet.

Military Police Officer

USMC, United States Marine Corps Reserves
02.1996 - 01.2000
  • Increased security at military installations by conducting regular patrols and monitoring surveillance equipment.
  • Enhanced situational awareness during emergency situations through effective communication with fellow officers and command staff.
  • Maintained strict adherence to military law enforcement standards, resulting in a safe environment for personnel and civilians.
  • Managed traffic control operations, ensuring efficient flow of vehicles and reducing congestion on base.

Education

No Degree - General Studies

Mohave Community College
Kingman, AZ

High School Diploma -

Mohave High School
Bullhead City, AZ
05.1995

Skills

  • Deadline Management
  • Customer Service
  • Decision Making
  • Field Supervision
  • Scheduling Coordination
  • Equipment Maintenance
  • Staff Training
  • Inventory Control
  • Project Management
  • Software Proficiency
  • Site Inspections
  • Team Leadership

Certification

CDL License

Certified Crane Operator

Rappel Certified

Certified Welder

Certified Forklift Operator

OSHA 30

Type 60 WPM

Very Computer literate

Excell



Timeline

Installation Service Manager

Patrick's Signs
02.2009 - Current

Service Technician

Young Electric Sign Company
09.2005 - 02.2009

Cable Installation Technician

Cox Communications
01.2000 - 09.2005

Military Police Officer

USMC, United States Marine Corps Reserves
02.1996 - 01.2000

No Degree - General Studies

Mohave Community College

High School Diploma -

Mohave High School

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Joshua Weinzapfel