Jason Billings
Charleston,WV
Summary
Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.
Overview
13
13
years of professional experience
Work History
District Operations Manager
Mainstreet Ventures Inc.
Charleston, WV
05.2022 - 04.2024
- Managed the day-to-day operations of multiple stores within the district, including staffing, customer service, inventory management, budgeting, and sales goals.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Reviewed and monitored district performance metrics on a regular basis to identify areas for improvement.
- Cultivated relationships with vendors to secure competitive pricing for supplies and services.
- Supported and planned various effective marketing and sales strategies.
- Collaborated with store managers to develop strategies to increase profits while controlling expenses.
General Manager of Operations
Mainstreet Ventures Inc.
Charleston, WV
04.2018 - 04.2022
- Oversaw financial management, budget management, accounting and payroll activities.
- Created and managed the annual operating budget for the restaurant.
- Implemented campaigns and promotions to help drive sales and develop guest relations.
- Managed training programs for new employees, including orientation and onboarding activities.
- Assessed employee performance and provided feedback regarding areas of strength or improvement opportunities.
Front of House Supervisor
Mainstreet Ventures Inc.
Charleston, WV
06.2011 - 03.2018
- Developed strategies to improve customer satisfaction ratings within the restaurant.
- Ensured that all front-of-house operations ran smoothly and efficiently.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Supervised the performance of waitstaff to ensure they were providing excellent service to customers.
- Coached and developed team members to support employee growth and development.
Education
High School Diploma -
Bluefield High School
Bluefield05-2003
Skills
- Supply chain distribution
- Negotiation
- Cost reduction
- Operational excellence
- Incident management
- Business planning
- Vendor relationships
- Financial administration
Timeline
District Operations Manager
Mainstreet Ventures Inc.
05.2022 - 04.2024
General Manager of Operations
Mainstreet Ventures Inc.
04.2018 - 04.2022
Front of House Supervisor
Mainstreet Ventures Inc.
06.2011 - 03.2018
High School Diploma -
Bluefield High School
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