Accomplished Professional in Staff Management and Goal Setting. Developed relationships that enhanced team dynamics and drove performance while implementing strategies to improve service delivery and operational goals. Focused on leadership, operational management, and fostering a collaborative workplace to enhance team productivity and service quality.
Work History
Assistant Manager
2 Years 5 Months
Valvoline Instant Oil | 03.2024 - Current
Supervised day-to-day operations to meet performance, quality and service expectations.
Collaborated with management team to optimize workflow and improve operational efficiency.
Resolved customer complaints swiftly and with professionalism
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Parts Delivery Driver
2 Years
New Century Dodge Chrysler Jeep | 02.2022 - 02.2024
Delivered automotive parts efficiently to service departments and customers.
Monitored traffic patterns to optimize delivery routes for efficiency.
Developed knowledge of parts inventory to enhance delivery accuracy.
Assisted in training new drivers on safety protocols and delivery routes.
Maintained vehicle cleanliness and performed routine maintenance checks.
Kept records of pickups and deliveries and obtained necessary signatures and receipts.
Assistant Manager
1 Year 6 Months
Pizza Hut | 08.2020 - 02.2022
Managed inventory levels, coordinating with suppliers to maintain stock availability.
Implemented promotions and marketing initiatives to drive sales growth.
Trained new staff on operational procedures and customer service standards.
Assisted in daily restaurant operations, ensuring efficient service and customer satisfaction.