Jason Bryson
Gaffney,SC
Summary
Results-driven Operations Manager with expertise in logistics management, safety compliance, and process improvement. Proven track record of enhancing operational efficiency and customer satisfaction through strategic planning and effective team leadership.
Overview
28
28
years of professional experience
Work History
Operations Manager
RL Solutions Trucking
Duncan, SC
04.2017 - Current
- Oversaw daily operations and logistics for RL Solutions Trucking fleet.
- Managed scheduling and dispatch of shipments to ensure timely deliveries.
- Implemented safety protocols and compliance measures across all operations.
- Trained staff on best practices for efficient freight handling and transportation.
- Coordinated with vendors and suppliers to maintain inventory levels and supplies.
- Monitored performance metrics to identify areas for operational improvement.
- Led team meetings to discuss workflow, challenges, and solutions in operations.
- Developed standard operating procedures for enhanced efficiency in daily tasks.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Built strong operational teams to meet process and production demands.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
Transportation Manager
Omnisource
Spartanburg, South Carolina
07.2007 - 03.2017
- Managed transportation schedules and routes for efficient delivery service.
- Coordinated with vendors to ensure timely shipment of goods.
- Oversaw compliance with safety regulations and transportation laws.
- Trained team members on best practices in logistics management.
- Implemented process improvements to enhance operational efficiency.
- Communicated effectively with stakeholders regarding shipping updates and issues.
- Maintained accurate records of shipments and inventory levels.
- Resolved transportation-related problems swiftly to minimize disruptions.
- Monitored driver performance and compliance with safety regulations.
- Supervised a team of drivers, dispatchers, and customer service representatives.
- Maintained records of vehicle maintenance schedules to ensure proper upkeep of fleet vehicles.
- Implemented new technologies such as GPS tracking systems in order to optimize routes for maximum efficiency.
- Coordinated with vendors for timely delivery of goods and services at competitive rates.
- Managed multiple transportation projects, ensuring successful completion of project goals and objectives.
- Organized training programs for staff members on safe driving practices and use of equipment.
- Communicated regularly with customers regarding their orders and any changes in delivery schedules.
- Worked closely with sales personnel to forecast future demand trends in order to plan accordingly.
- Negotiated contracts with carriers for cost-effective shipping solutions.
- Managed day-to-day shipping and receiving, overseeing large number of packages in 24-hour period.
Warehouse Supervisor
Milliken & Co
inman, South Carolina
07.1998 - 07.2007
- Supervised daily warehouse operations ensuring efficient workflow and safety compliance.
- Trained and mentored new staff on company policies and procedures.
- Coordinated inventory management using automated tracking systems for accuracy.
- Managed shipping and receiving schedules to optimize delivery timelines.
- Maintained accurate records of inventory levels and order fulfillment activities.
- Supervised loading and unloading of materials from incoming trucks.
- Generated warehouse shipping documents, packing lists and invoices.
- Addressed any problems that may arise during day-to-day operations in a timely manner.
- Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
Education
Bachelor of Arts - Music Education
North Greenville College
Tigerville, SC06-1998
Skills
- Logistics and inventory management
- Safety compliance
- Customer relationship management
- Process improvement and strategic planning
- Effective communication
- Problem solving
- Team building and employee motivation
- Time management
References
References available upon request.
Timeline
Operations Manager
RL Solutions Trucking
04.2017 - Current
Transportation Manager
Omnisource
07.2007 - 03.2017
Warehouse Supervisor
Milliken & Co
07.1998 - 07.2007
Bachelor of Arts - Music Education
North Greenville College