Jason Callahan
Charlotte,NC
Summary
Dedicated and experienced customer service professional with over three years of supervisory experience in retail operations. Skilled in front-end management, cash handling, scheduling, and customer engagement. Adept at managing multiple priorities, fostering team collaboration, and delivering exceptional service in fast-paced environments. I seek opportunities to leverage my expertise in a dynamic and customer-focused role.
Overview
3
3
years of professional experience
Work History
Assistant Customer Service Manager
Harris Teeter
08.2023 - 02.2024
- Supervised front-end operations, ensuring seamless daily activities and exceptional customer service
- Managed accounting functions, including financial reporting and bank deposits
- Scheduled work shifts to optimize staffing and operational efficiency
- Oversaw customer service desk operations, including lottery sales, money orders, and Western Union transactions
- Led and motivated team members to achieve sales and service goals
Supervisor
Food Lion
06.2021 - 08.2023
- Conducted daily accounting tasks, including cash handling and deposit preparation
- Assisted customers with inquiries and resolved service issues effectively
- Managed customer service desk operations, ensuring accuracy and compliance with company policies
- Collaborated with team members to maintain a clean, organized, and customer-friendly environment
Education
General Educational Development (GED) -
Charlotte
01.2025
Skills
- Adaptability
- Ability to Multitask
- Time Management
- Fast Learner
- Ability to Work Under Pressure
- Computer Skills
- Communication Skills
- Customer Service
- Management
LANGUAGES
English
Hobbies and Interests
Hobbies: - Staying active through biking, working out, and nature walks., - Playing the guitar and exploring creative outlets.
PERSONAL INFORMATION
- Address: 6712 Farrington Lane, Charlotte,28227
- Date of birth: 2004-09-01
- Nationality: Black/African American
Timeline
Assistant Customer Service Manager
Harris Teeter
08.2023 - 02.2024
Supervisor
Food Lion
06.2021 - 08.2023
General Educational Development (GED) -
Charlotte
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