Summary
Overview
Work History
Education
Skills
Timeline
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Jason Carpenter

Jason Carpenter

Lakeland,FL

Summary

Dynamic Flight Attendant with Frontier Airlines, skilled in medical intervention and flight safety. Proven track record in enhancing passenger support and ensuring compliance with safety regulations. Recognized for exceptional customer service and conflict resolution abilities, contributing to a safe and welcoming travel experience for all passengers.

Overview

17
17
years of professional experience

Work History

Flight Attendant

Frontier Airlines
10.2015 - Current
  • Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
  • Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
  • Assisted passengers with disabilities by providing wheelchairs and supporting throughout airport to provide excellent customer service.
  • Verified aircraft and passenger compliance with policies, regulations, and safety guidance.

Field Crew Member

Hawaiian Legacy Hardwoods
11.2011 - 11.2012

- Contributed to large-scale reforestation efforts by planting and nurturing native Acacia Koa trees, supporting long-term ecological sustainability.

- Performed seed harvesting, site preparation, and ongoing growth monitoring to ensure optimal tree health and survival rates.

- Implemented RFID tagging systems to track individual trees, documenting origin, planting data, and growth metrics for scientific and operational accuracy.

- Played a key role in restoring native habitats while maintaining detailed records and collaborating with environmental teams.

Customer Service Representative

Advantage Sales And Marketing
10.2008 - 10.2011

Managed communication between corporate clients and customers to guarantee seamless order processing and inquiry resolution.

Maintained efficiency in order distribution and logistics management.

Streamlined order management by implementing EDI systems for improved efficiency.

Provided tailored support to enhance client satisfaction and loyalty.

Education

No Degree - Criminal Justice

Kaplan University
Davenport, IA

Skills

  • Medical intervention
  • Flight safety
  • Customer support
  • Special care handling
  • Keen eye for detail
  • Concise communication

Timeline

Flight Attendant

Frontier Airlines
10.2015 - Current

Field Crew Member

Hawaiian Legacy Hardwoods
11.2011 - 11.2012

Customer Service Representative

Advantage Sales And Marketing
10.2008 - 10.2011

No Degree - Criminal Justice

Kaplan University