Knowledgeable with solid background in field service operations and troubleshooting. Delivered impactful solutions through hands-on technical expertise and problem-solving abilities. Demonstrated proficiency in equipment maintenance and customer service, ensuring optimal performance and client satisfaction.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Field Service Technician
Airgas, an Air Liquide Company
08.2020 - Current
Responded quickly to emergency maintenance requests for timely on-call support.
Maintained a high level of professionalism in all interactions with clients.
Installed new equipment according to P&ID drawings.
Reviewed technical documentation to complete equipment maintenance and repair.
Maintained company field response vehicle stocked with repair and replacement parts.
Operated hand tools and power equipment according to company safety procedures.
Followed safety procedures to avoid injuries in field.
Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites. Including setting regulators to the proper range for the customer.
Continuously expanded knowledge base through ongoing training and certification programs, staying current with industry advancements.
Maintained an APSA unit, did monthly maintenance to ensure it was kept running to full functionality. Changed settings in a PLC when needed.
Calibrated gas mixers to customer specifications.
Diagnosed and repaired problems with electrical problems, minimum experience on electrical problems.
Worked with diverse types of weather and ground conditions.
Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
Was in charge of territory in all of North Dakota, and into minnesota.
Achieved the title of senior service tech.
Machinist
Peak Toolworks
05.2014 - 08.2020
Inspected completed parts to verify compliance with specifications and quality standards.
Utilized micrometers and calipers to measure and verify precise tolerances.
Read and interpreted blueprints, technical drawings and schematics to determine parts dimensions.
Used CNC and manual equipment to perform both initial and final machining.
Adjusted machine settings to reduce waste and improve efficiency.
Worked with team members to improve production processes and procedures.
Monitored equipment to detect and report malfunctions and prevent accidents.
Optimized tooling performance through regular inspection, cleaning, sharpening or replacing worn tools as needed.
Achieved tight tolerances by carefully calibrating machines before beginning each job.
Managed multiple projects simultaneously, prioritizing tasks to meet deadlines while maintaining high-quality work standards.
Manually set up machinery, lathes, and grinders.
Ran a 5 axis helitronic CNC grinder.
Education
Technical Diploma - Machine Tool
Mid State Technical College
Wisconsin Rapids, WI
Skills
Problem-solving
Troubleshooting and repair
Customer service
Positive attitude
Mechanical aptitude
Valid Driver's license
Courteous and professional
Schematic interpretation
Accountability and work ethic
Certification
Brazing certification
CGA M-1 certification
Military
US ARMY Veteran 1995-1998
Served on an M1A1 Abrahms main battle tank. Worked with a crew of four to maintain battle readiness, including training, and maintenance. Worked fluidly as a team member.
Field Service Technician II/Biomedical Technician/Lead Technician at HillRom/Baxter MedicalField Service Technician II/Biomedical Technician/Lead Technician at HillRom/Baxter Medical