Experienced professional focused on meeting or exceeding objectives seeking Inside Sales Manager position. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style.
Overview
16
16
years of professional experience
Work History
Inside Sales Manager
Airgas, An Air Liquide Company
Levittown, PA
07.2015 - Current
Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
Prepared pricing strategies for current customers to enhance sales and increase profitability.
Schedule and lead department staff meetings, workshops and functions to encourage and inspire staff.
Worked closely with other departments to promote products and marketing campaigns.
Manage 10 sales specialists by coaching on effective sales techniques, monitoring performance and offering helpful feedback.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Senior Account Executive - Whole Division
Airgas, An Air Liquide Company
Levittown, PA
11.2010 - 06.2015
Maintained contact information database by keeping account details updated, clear and relevant.
Contributed to annual revenue goals by selling new products and developing new accounts.
Brought in over $2 million in revenue while managing multiple high-profile accounts.
Obtained pricing deals, negotiated contracts and solidified beneficial agreements.
Improved account management by predicting potential competitive threats and outlining proactive solutions.
Networked at events and prospected for new customers with diverse strategies.
Inside Sales Representative
Bodek & Rhodes
PHILADELPHIA, PA
03.2009 - 07.2010
Answered customers' questions regarding products, prices and availability.
Managed friendly and professional customer interactions.
Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Determined needs, delivered solutions and overcame objections through consultative selling skills.
Company sold to Alpha Broder - Laid off
Franchise Operations Manager
Goddard Systems
King of Prussia, PA
01.2008 - 12.2008
Trained new employees on proper protocols and customer service standards.
Assisted in recruiting, hiring and training of team members.
Trained and guided team members to maintain high productivity and performance metrics.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Inside Sales Associate
Weekly Reader Publishing
Delran, NJ
01.2006 - 10.2007
Identified consumer interests and key market identifies for new accounts.
Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
Handled inbound prospect calls to provide product information, answer questions, and resolve purchase hesitations.
Researched and identified possible new accounts for sales development.
Introduced educational products to consumers and promoted products currently in stock to increase sales volumes.
Company purchased by Scholastic Publishing - laid off.
Education
Temple University
Philadelphia, PA
Skills
Sales Statistics Analysis
Customer Complaint Resolution
Profitability Assessments
Operating Procedures and Policies
Interdepartmental Collaboration
Sales Quota Management
Timeline
Inside Sales Manager
Airgas, An Air Liquide Company
07.2015 - Current
Senior Account Executive - Whole Division
Airgas, An Air Liquide Company
11.2010 - 06.2015
Inside Sales Representative
Bodek & Rhodes
03.2009 - 07.2010
Franchise Operations Manager
Goddard Systems
01.2008 - 12.2008
Inside Sales Associate
Weekly Reader Publishing
01.2006 - 10.2007
Temple University
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