Jason Disantis, MHA

• Directed daily clinic operations to support efficient patient flow and consistent service delivery.
• Supervised front office and clinical support staff to maintain scheduling accuracy and workflow alignment.
• Coordinated provider schedules, referrals, and authorizations to reduce administrative delays.
• Monitored compliance with clinic policies, documentation standards, and safety procedures.
• Partnered with market leadership to resolve operational issues and improve communication.
• Established performance metrics for evaluating staff productivity levels while fostering an atmosphere of continuous improvement throughout the organization.

• Led employee engagement initiatives supporting retention, recognition, and workplace culture across clinical and corporate teams.
• Developed engagement survey action plans using feedback trends to improve communication, morale, and manager effectiveness.
• Partnered with leaders to strengthen onboarding, stay interviews, and employee experience programs.
• Analyzed turnover data and engagement metrics to identify risk areas and recommend targeted interventions.
• Provided support during organizational change periods, ensuring clear communication of expectations and facilitating smooth transitions for affected employees.
• Developed and implemented leadership training to facilitate the growth of high-potential employees.
• Regional Program Coordinator for national center manager program, developing assistant center managers into center managers.
• Coached managers on communication practices, feedback delivery, and employee relations best practices.
• Coordinated cross-functional programs with HR, operations, and leadership to improve workforce alignment and consistency.

• Specialization: Organizational Leadership and Change Management
• 3.97 GPA, earning the highest honor as a graduate student, Distinguished Scholar
• Member of the National Society of Leadership and Success
• Relevant Coursework:

- Decision Theory in a Global Marketplace

- Managing Dynamic Environments

- Leadership Power in Organizations

- Examination of Modern Leadership

• Awarded Master Clinician of graduating class
• Graduated With Distinction