JASON D'LEON SANCHEZ
Brooklyn,NY
Summary
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
7
7
years of professional experience
Work History
Workplace Receptionist
CBRE
Deutsche Bank, Manhattan, NY
06.2025 - Current
- Managed front desk operations, ensuring a welcoming environment for clients and visitors.
- Coordinated scheduling for meetings and conference rooms, optimizing space utilization.
- Coordinated guest check-in process for events, enhancing attendee experience and satisfaction.
- Administered multi-line phone system, efficiently handling incoming calls and inquiries.
- Connected callers with appropriate professional, department, or business.
- Managed inventory levels and coordinated timely restocking of supplies across multiple floors.
Security Specialist
United Security USI
Uber Technologies, Manhattan, NY
05.2024 - 06.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Supported the creation and activation of employee and visitor badges, maintaining accurate records and ensuring secure access on S2 NetBox.
- Supported security preparations for Board of Directors meetings, ensuring access control protocols were enforced.
- Utilized Envoy Visitor Management System to register guests, issue badges, and maintain accurate visitor logs in compliance with security protocols.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Security Guard
Metro One Loss Prevention Services Group
Bronx, New York
08.2021 - 12.2023
- Maintained and securely retained series of keys, controlling access to locked areas.
- Enforced safety and security regulations to protect property and personnel.
- Resolved customer complaints in a timely manner when disputes arose over access rights or other matters.
- Assisted employees with various tasks including lockouts, escorts and lost items retrieval.
- Monitored security cameras and identified suspicious activity, reported any incidents to the appropriate authorities.
- Interacted with visitors and employees in a professional manner.
Deli Clerk
Garden Gourmet
Bronx, New York
04.2019 - 01.2020
- Performed cleaning duties such as sweeping, mopped and washing dishes, to keep equipment, and facilities sanitary.
- Developed relationships with customers to encourage repeat sales.
- Demonstrated strong communication skills when interacting with customers and coworkers.
- Took inventory of deli items and restocked shelves when necessary.
Education
Bachelor of Science (B.S.) - Criminal Justice
John Jay College of Criminal Justice
New York, NY05.2022
Skills
- Document Preparation
- Spanish Fluency
- Excellent Communication
- Access control
- Professionalism
- Organization skills
- Customer/Client relations
- Slack communication
- Telephone skills
- Microsoft powerapps
- Supply management
Timeline
Workplace Receptionist
CBRE
06.2025 - Current
Security Specialist
United Security USI
05.2024 - 06.2025
Security Guard
Metro One Loss Prevention Services Group
08.2021 - 12.2023
Deli Clerk
Garden Gourmet
04.2019 - 01.2020
Bachelor of Science (B.S.) - Criminal Justice
John Jay College of Criminal Justice