Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Fishing Team Lead
Bass Pro Shops
Rogers, AR
03.2024 - Current
Coached team members in techniques necessary to complete job tasks.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Mentored team members, fostering skill development and ensuring adherence to best practices.
Group Sales Manager
Bass Pro Shops
Rogers, AR
11.2022 - Current
Collaborated with upper management to implement continuous improvements and exceed team goals.
Drove sales by ensuring that the correct merchandise was forward facing for the correct time or season.
Mentored multiple employees by training and facilitating a healthy work environment.
Monitored the sales for multiple departments.
Kept firearms in compliance with the company and the ATF.
Senior Team Lead/ Fishing Team Lead
Bass Pro Shops
Rogers, AR
03.2020 - 11.2022
Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
Built Strong Relationships with customers through positive attitude and attentive response.
Mentored and guided employees to foster proper completion of assigned duties.
Shift Leader
Mazzio's Pizza
Lowell, AR
10.2001 - 01.2014
Completed store opening and closing procedures and balanced tills.
Trained and mentored new employees to maximize team performance.
Responded to and resolved customer questions and concerns.
Kept employees operating productively and working on tasks to meet business and customer needs.