Experienced professional with 15+ years of success owning a building maintenance company. Also skilled in e-commerce, with a track record of creating on-line stores for fishing influencers. Strong in operations, team leadership, strategic planning, problem solving, customer- focused solutions and relationships.
Overview
27
27
years of professional experience
Work History
Fishing Team Lead
Bass Pro Outdoor World LLC
Independence, MO
09.2021 - Current
Exemplifies an unwavering work ethic, consistently putting in extra effort to meet and exceed job requirements.
Promotes a positive work environment by fostering a collaborative team environment by actively supporting and encouraging fellow team members.
Proven ability to build rapport with customers, ensuring their needs are met, and maintaining a high level of customer satisfaction.
Demonstrates excellent communication and interpersonal skills, making customers feel valued and heard, leading to positive feedback and repeat business.
Owner
Alpha On-line
Lee's Summit, MO
01.2017 - 05.2021
Developed successful online sales operations from scratch.
Boosted online sales by implementing effective marketing strategies and optimizing website content.
Established strong relationships with suppliers for better pricing and product availability, reducing operational costs.
Optimized product listings with eye-catching images and persuasive descriptions, increasing conversion rates.
Owner
Service Plus LLC
Lee's Summit
01.1997 - 05.2018
Managed daily operations for a successful small business, ensuring efficient processes and quality services.
Hired, trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.