Jason Franco Lozano
Woodland Hills,CA
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
6
6
years of professional experience
Work History
Supervisor
Starbucks
05.2021 - Current
- As shift supervisor, I set the store up for success every morning by handling responsibilities in a timely manner (safe counts, temperature logs, food pulls, shipment orders) and deploying tasks amongst the team.
- As a leader, I encourage my partners to implement our customer service policies and reach their goals. I own my position and mentor my team members in their career development.
- I lead by example at my store. Every shift, I apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows. I can coach my team to connection and run my shifts with customers and partners at our core.
Barista
Specialty’s Peet’s Coffee & Tea
03.2018 - 02.2019
- As a barista working solo, I operated the Peet’s station to Specialty’s Cafe & Bakery standards for food quality, guest service, cleanliness and organization at all times.
- I attended and met guests with approachable customer service and upsold while exceeding expectations in my designated station.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Barista
Starbucks In Universal Studios
11.2017 - 03.2018
- At Universal Studios, I was hired as a coffee barista at Starbucks, but was also trained as a cashier tender that provided me with the opportunity to work in different food venues throughout the park.
- I owned my craft as a barista making handcrafted espresso beverages while perfecting my customer connection capabilities and creating moments with guests all around the park.
Education
CNA Certification -
Valley School of Nursing
Lake Balboa 06.2022
High School Diploma -
South East High School
South Gate, CA06.2016
Skills
- Inventory Oversight
- Customer Service
- Training and mentoring
- Inventory control
- Strategic Planning
- Time management
- Dependable and Responsible
- Goal-Oriented
Timeline
Supervisor
Starbucks
05.2021 - Current
Barista
Specialty’s Peet’s Coffee & Tea
03.2018 - 02.2019
Barista
Starbucks In Universal Studios
11.2017 - 03.2018
CNA Certification -
Valley School of Nursing
High School Diploma -
South East High School