Jason Freeman
Maple Heights,Oh
Summary
Dynamic Shop Manager with a proven track record at Discount Autobody, excelling in customer service and employee management. Spearheaded process improvements that significantly reduced vehicle repair turnaround times. Skilled in inventory management and quality assurance, fostering a collaborative environment that enhanced team efficiency and customer satisfaction.
Overview
13
13
years of professional experience
Work History
Shop Manager/estimator
Discount Autobody
Cleveland, OH
02.2019 - Current
- Managed daily shop operations ensuring efficient workflow and customer satisfaction.
- Trained and mentored team members on safety protocols and repair techniques.
- Oversaw inventory management, including ordering parts and maintaining stock levels.
- Implemented process improvements that reduced turnaround times for vehicle repairs.
- Inspect vehicles and write estimates
- Order parts and materials
Collision Repair Technician
Motorcars Acura
Bedford, OH
12.2016 - 02.2019
- Diagnosed and repaired vehicle body damage using industry-standard tools and techniques.
- Executed frame straightening procedures to restore vehicles to manufacturer specifications.
- Applied paint and refinishing techniques to achieve high-quality finishes on repaired surfaces.
- Collaborated with team members to optimize workflow and enhance repair efficiency.
Collision Repair Technician
Discount Autobody
Cleveland, OH
12.2012 - 12.2016
- Diagnosed and repaired vehicle body damage using industry-standard tools and techniques.
- Executed frame straightening procedures to restore vehicles to manufacturer specifications.
- Applied paint and refinishing techniques to achieve high-quality finishes on repaired surfaces.
- Collaborated with team members to optimize workflow and enhance repair efficiency.
Education
Associate of Science - Collision Repair
Ohio Technical College
Cleveland, OH04-2011
Skills
- Customer service
- Employee management
- Health and safety
- Invoicing
- Store operations
- Decision-making
- Inventory management
- Quality assurance
- Customer relations
- Schedule management
- Proficient in software
Timeline
Shop Manager/estimator
Discount Autobody
02.2019 - Current
Collision Repair Technician
Motorcars Acura
12.2016 - 02.2019
Collision Repair Technician
Discount Autobody
12.2012 - 12.2016
Associate of Science - Collision Repair
Ohio Technical College