Jason Fuentes
Grand Prairie,TX
Summary
Proven track record in fast-paced environment, excelling in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for guests.
Overview
12
12
years of professional experience
Work History
Bartender
Las Palmas Mexican Restaurante
01.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Car Salesman
Maverick Motors
09.2023 - 01.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Worked exceedingly well in a team setting and independently, providing teammates support and guidance.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
Valet
Loan Star Valet
09.2023 - 01.2024
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Built positive customer rapport for courteous, friendly and professional service.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Managed high-volume situations during peak hours by prioritizing tasks and working closely with colleagues to maintain efficiency.
Car Salesman
Reserve Auto Group
06.2023 - 09.2023
- At Reserve I was introduced to the care sales industry
- Here I learned basics and developed a strong work ethic, showing improvement month to month
- Here I had a track record of selling 15 cars within the first month of entering the industry
- Recognized as a top performer and specialized in selling warranties
- I strived to be results-oriented at Reserve Auto Group, something that helped me achieve this was having a poised demeanor to assure the client felt taken care of at the end of the day
Manager
Glorias Latin Cuisine
02.2020 - 06.2023
- As a manager at Gloria's, my duties include effective problem-solving for customers' concerns, setting a high standard of customer support, and collecting and providing my team with feedback about improving the guest experience
- I’m also in charge of creating sales reports through Excel, overseeing inventory, and leading my team with closing procedures
- During my time as a manager, I have learned many skills such as proactive thinking and sales efficiency
Bar Manager
Glorias Latin Cuisine
08.2016 - 02.2020
- As a bar manager at Gloria's, I led the bar team to reach our daily sales goals and kept track of inventory, as well as oversaw sanitation protocols
- In this position, it was essential to effectively communicate with bar staff and other restaurant managers
- As a bar manager, I excelled at customer retention due to my people skills, and agility
Server
Glorias Latin Cuisine
01.2015 - 08.2016
- As a server, I was highly efficient with my time to ensure fast and sociable service for guests
- In this position I developed multitasking abilities to better attend multiple tables at once along with problem solving skills to ensure guest satisfaction
- As a server I had to also be coachable to learn from my mistakes and be able to take constructive criticism from peers or managers
Busser
Glorias Latin Cuisine
07.2013 - 01.2015
- In this position being a team player was essential to getting the job done
- I effectively communicated with a wide range of staff to ensure cleanliness, customer satisfaction, and in this role, I adequately supported waitstaff to swiftly attend to customer needs
- In this role I developed a teamwork ethic, along with self-discipline to get multiple tasks done in a timely manner
Education
High School Diploma -
Bowie High School
Grand Prairie, TX06-2010
Skills
- Bilingual
- Written and verbal communication
- Leadership skills
- High-quality customer service
- Quick learner
- Sales and Marketin
- Detail oriented
- Coachable
- Organization
- Strong multitasking
- Staff training and development
- Customer service and support
- Negotiations strength
- High volume dining
- Efficient work ethic
Accomplishments
- Recognized for exceeding sales quotas.
- Provided new and effective ideas to improve company services.
- Successfully coached new managers for Gloria’s.
- Customer acquisition and retention.
- Recognized through promotions for outstanding capabilities.
- Improved team productivity with morale-boosting incentives.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Bartender
Las Palmas Mexican Restaurante
01.2024 - Current
Car Salesman
Maverick Motors
09.2023 - 01.2024
Valet
Loan Star Valet
09.2023 - 01.2024
Car Salesman
Reserve Auto Group
06.2023 - 09.2023
Manager
Glorias Latin Cuisine
02.2020 - 06.2023
Bar Manager
Glorias Latin Cuisine
08.2016 - 02.2020
Server
Glorias Latin Cuisine
01.2015 - 08.2016
Busser
Glorias Latin Cuisine
07.2013 - 01.2015
High School Diploma -
Bowie High School
Similar Profiles
Angelica CarrilloAngelica Carrillo
Restaurant Shift Manager at Las Palmas Mexican RestauranteRestaurant Shift Manager at Las Palmas Mexican Restaurante
Maritza VasquezMaritza Vasquez
Waitress at Las Palmas Mexican GrillWaitress at Las Palmas Mexican Grill
Carolina MelchorCarolina Melchor
Waitress, Hostess, Key Holder at Las Palmas Mexican RestaurantWaitress, Hostess, Key Holder at Las Palmas Mexican Restaurant