Jason Gonzales
Concord,NC
Summary
Hardworking and passionate job seeker eager to secure entry-level Project Coordinator position . Adept at multitasking and collaborating with cross-functional teams to ensure the successful execution of projects. Possess excellent organizational skills, a keen eye for detail, and a commitment to delivering high-quality results. Proven ability to thrive in fast-paced environments while maintaining a proactive and positive attitude. Ready to bring a fresh perspective and a strong work ethic to a dynamic Project Coordinator role.
Overview
9
9
years of professional experience
Work History
Hiring Coordinator
Field Works
08.2021 - Current
- Conduct performance evaluations for team members, providing constructive feedback and identifying areas for development.
- Develop high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Coordinate and schedule interviews, assessments, and other recruitment activities.
- Collaborate with department heads to understand hiring needs and align recruitment efforts with organizational goals.
- Establish and monitor key recruitment metrics to evaluate the effectiveness of hiring strategies.
Customer Service Representative
Teleperformance
07.2020 - 08.2021
- Educated customers on special pricing opportunities and company offerings.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Answered 500+ inbound calls per day and directed to individuals or departments.
- Documented conversations with customers to track requests, problems and solutions.
Quality Assurance Specialist
Pink Energy
06.2019 - 07.2020
- Maintain detailed records of information verification activities.
- Generate regular reports on the accuracy and quality of verified information.
- Identify and address discrepancies, working proactively to maintain high-quality standards.
- Develop and implement quality assurance processes and standards for information verification.
Grocery Manager
Foodlion Grocery Store
05.2015 - 06.2019
- Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Orchestrated performance-oriented environment by closely supporting team members.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
Education
High School Diploma -
Myers Park High School
Charlotte, NC06.2015
Skills
- Organizational Development
- Offer negotiation
- Recruitment strategy
- Strong communication
- Candidate screening
- Product and Service Knowledge
- Sales Closing
- Performance evaluation
- Coaching and Mentoring
Timeline
Hiring Coordinator
Field Works
08.2021 - Current
Customer Service Representative
Teleperformance
07.2020 - 08.2021
Quality Assurance Specialist
Pink Energy
06.2019 - 07.2020
Grocery Manager
Foodlion Grocery Store
05.2015 - 06.2019
High School Diploma -
Myers Park High School
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