Jason Good
Cincinnati,OH
Summary
Professional manager with extensive expertise in operations and pick up and delivery, ready to bring strong leadership and strategic insight to new team. Recognized for commitment to collaboration and achieving results. Reliable and adaptable, skilled in logistics management and process improvement.
Overview
25
25
years of professional experience
Work History
P&D Manager
FedEx:Ground
03.2015 - Current
- Led all ISPs through multiple transitions, including 100% Overlap for ISP stand up, AWAD to DRO, PPOD adoption.
- BCSA Management
- Process initiative / communication
Sort Manager
FedEx:Ground
03.2012 - 03.2015
- 2014-2015 Preload certified monthly. Only preload certified during Peak
- 2014 Preload of the Year
- PPQA Award for Injury reduction by 50%
- Led and managed a team of 6-8 Ops Mangers and 100+ Package Handlers
Service Manager III
FedEx Home Delivery
06.2007 - 03.2012
- Was in charge of running the AM Dock Operation and P&D related items at QNKL/3406
- While running the AM Dock Operation, I maintained 100% compliance with CSR’s and DRA’s
- Resourced and trained all temporary drivers for QNKL for FY08 Peak
- Helped maintain all BCSA and Audit items
- QNKL/3406
Service Manager II
FedEx Home Delivery
05.2003 - 06.2007
- Was in charge of running the AM Dock Operation and P&D related items at QNKL/3406
- While running the AM Dock Operation, I maintained 100% compliance with CSR’s and DRA’s
- Trained new Independent Contractors at QNKL/3406 and helped establish new business relationships.
- QNKL/3406 & QCIN/3452
Service Manager
FedEx Home Delivery
07.2001 - 05.2003
- Worked both P&D and AM Dock Operation
- 100% Compliance CSR’s and DRA’s
- Trained multiple new Independent Contractors
- Helped train new Service Managers brought in to Fedex Home Delivery
- Spent multiple months in 3471/QLOU without a Senior Manager
- Hiring and Training New Independent Contractors
- Hiring and Training Temporary Drivers
- Hiring and Training Employees
- Package Handlers
- Service Managers
- QA Clerks
- QCIN/3452
Part Time Service Manager
FedEx Home Delivery
02.2000 - 07.2001
- Ran AM Dock Operations for newly opened QCIN/3452
- Hired new employees
- QCIN/3452
Education
Associates - Computer Science
University Of Cincinnati
06.2003
Skills
- Customer focus
- Innovation and creativity
- Organizational development
- Operational Issue resolution
- Service level agreements
- Efficiency Driven results
Awards
QCIN/3452, First Home Delivery Terminal to turn a profit company wide., 4 Years of an Injury Free Work Place., QNKL/3406, Helped successfully launch QNKL/3406., Peak of 05’ 98.5%+ Service after being operational for 8 months., Peak of 06’ 99%+ Service., FY07 Best Dock/Operation – Co-Location
Timeline
P&D Manager
FedEx:Ground
03.2015 - Current
Sort Manager
FedEx:Ground
03.2012 - 03.2015
Service Manager III
FedEx Home Delivery
06.2007 - 03.2012
Service Manager II
FedEx Home Delivery
05.2003 - 06.2007
Service Manager
FedEx Home Delivery
07.2001 - 05.2003
Part Time Service Manager
FedEx Home Delivery
02.2000 - 07.2001
Associates - Computer Science
University Of Cincinnati
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