Summary
Overview
Work History
Education
Skills
Timeline
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JASON GREENE

Summary

Energetic and driven senior-level sales and client management professional seeking a challenging position with professional growth potential.

Knowledgeable, energetic and driven sales manager with solid background in managing professional services teams and delivering high-impact solutions. Proven record of implementing effective strategies and driving team success. Demonstrated expertise in team leadership and client relationship management.

Overview

28
28
years of professional experience

Work History

Pro Services Manager

Floor and Decor
05.2023 - Current
  • Increased revenue with targeted business development initiatives and strategic partnerships.
  • Enhanced client satisfaction by effectively managing and resolving service issues.
  • Collaborated with sales and marketing teams to promote professional services.
  • Mentored junior staff members, fostering professional growth and development within the company.
  • Guided and directed three-member team to success by building strong internal and client relationships, driving continuous improvement and leading resolution of escalated issues with clients.
  • Established strong relationships with key clients, fostering loyalty and long-term engagement.
  • Expanded market presence through networking events, industry conferences, and strategic partnership opportunities.

Pro Services Associate

Floor and Decor
02.2021 - 05.2023
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Senior Sales Associate

Trading Post Fan Company
01.2003 - 10.2020
  • Top revenue generator for more than five years – selling more than $1 million a year
  • Sales and customer service representative (in-person and remote) from purchase through installation and repairs
  • Vendor relationship manager
  • Employee trainer

Front Waiter

The Pelican Club
01.1997 - 01.2001

Education

Associate in Arts - Business Management

Orange Coast College
Costa Mesa, CA
01.2006

Skills

  • Revenue and profit maximization
  • In-depth knowledge of industry
  • Demonstrated ability to learn new products and industry trends
  • Motivated team player and team manager (employee coaching and mentoring)
  • Proficient in building relationships and conveying information
  • Expertise in client relationship management
  • Collaborative problem-solving
  • Skilled in office software and point-of-sale technology

Timeline

Pro Services Manager

Floor and Decor
05.2023 - Current

Pro Services Associate

Floor and Decor
02.2021 - 05.2023

Senior Sales Associate

Trading Post Fan Company
01.2003 - 10.2020

Front Waiter

The Pelican Club
01.1997 - 01.2001

Associate in Arts - Business Management

Orange Coast College

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JASON GREENE