Jason Hamann
Bellevue
Summary
Detail-oriented technician with a versatile background in equipment maintenance and customer service. Known for diagnosing mechanical issues and performing timely repairs, contributing to enhanced operational performance and customer loyalty.
Overview
28
28
years of professional experience
Work History
Sales Associate/Maintenance Technician
C&W Auto Supply
Fremont, OH
06.2011 - Current
- Delivered exceptional customer service, resolving inquiries and enhancing client satisfaction.
- Managed inventory effectively, ensuring accurate stock levels and timely replenishment.
- Trained new associates on product knowledge and sales techniques, fostering team development.
- Developed strong relationships with customers, resulting in increased loyalty and referrals.
- Analyzed customer preferences to recommend tailored solutions, boosting repeat business.
- Diagnosed mechanical issues and executed timely repairs to minimize downtime.
- Diagnosed mechanical issues and performed timely repairs to ensure operational efficiency.
Installation and Service Technician
5G Mesh
Fremont, OH
03.2009 - 06.2011
- Installed and configured advanced 5G mesh networking systems in residential and commercial environments.
- Conducted routine maintenance and troubleshooting to ensure optimal network performance and reliability.
- Trained junior technicians on installation protocols, safety procedures, and system functionalities.
- Worked with diverse types of weather and ground conditions.
- Operated heavy machinery to execute excavation and grading tasks efficiently.
Shop Owner
Fremont Auto Sound
Fremont, OH
09.1998 - 07.2009
- Directed daily operations, ensuring efficient workflow and high-quality customer service.
- Managed inventory levels, optimizing stock turnover and minimizing excess supplies.
- Developed marketing strategies to enhance brand visibility and attract new customers.
- Trained and mentored staff on installation techniques and customer engagement practices.
- Fabricated components and structures following customer requirements.
- Installed and configured 12-volt electrical systems in various vehicles, ensuring optimal performance.
- Cut bent, and formed sheet metal and other materials to create metal works.
Education
High School Diploma -
Port Clinton City Schools
Port Clinton, OHSkills
- Customer service
- Team leadership
- Project management
- Problem-solving skills
- Attention to detail
- Heavy equipment operation
- Equipment maintenance
- Electrical troubleshooting
- Building maintenance
Accomplishments
- Supervised team of 6 staff members.
Timeline
Sales Associate/Maintenance Technician
C&W Auto Supply
06.2011 - Current
Installation and Service Technician
5G Mesh
03.2009 - 06.2011
Shop Owner
Fremont Auto Sound
09.1998 - 07.2009
High School Diploma -
Port Clinton City Schools