Jason Hicks
Cullman,AL
Summary
Dynamic leader with a proven track record at Amedisys Home Health, excelling in operations management and team supervision. Achieved a remarkable increase in patient census and improved clinical outcomes, leveraging strong relationship-building skills and innovative strategies to enhance staff development and optimize financial results.
Action-focused individual with exceptional background in Nursing. Engaging demeanor to work in demanding environments.
Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Branch Director
Adoration Home Health
12.2025 - Current
- Worked effectively in fast-paced environments.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Demonstrated leadership skills in managing projects from concept to completion.
- Managed an Care of 15 FTE with payroll and staffing
- Maintained Home health compare scores of >4 stars in clinical outcomes as well as patient satisfaction
- Was responsible for positive financial outcomes
Director of Operations
Amedisys Home Health
06.2020 - 12.2025
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Increased patient census from 56 to 175+
- Increased FTE from 4 to 15
- increased Home Health Compare scores in both clinical outcomes and patient satisfaction from 2.5 stars to >4 stars
Clinical Manager/CTL
Alacare/Encompass Home Health
05.2009 - 06.2020
- Provide ongoing case management to patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
- Implemented new policies and educated staff on changes.
- Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
- Created work schedules for 12 employees and oversaw functioning of billing department.
- Managed 12 employees with various personalities and from different cultures for large physician practice.
- Handled job duties for staff members which were unavailable or out of office.
- Monitored all phone calls and scheduled appointments.
Education
Associate of Science - Nursing
Wallace State Community College
Hanceville, AL12.2008
Skills
- Operations management
- Recruiting and hiring
- Team supervision and oversight
- Customer support
- Staff development
- Excels in team leadership
- Expert in risk management
- Business development expertise
- Relationship building and management
- Use of AI to optimize clinical and financial outcomes
Certification
MSL compact nursing liscense through ABN
BLS CPR certified
Timeline
Branch Director
Adoration Home Health
12.2025 - Current
Director of Operations
Amedisys Home Health
06.2020 - 12.2025
Clinical Manager/CTL
Alacare/Encompass Home Health
05.2009 - 06.2020
Associate of Science - Nursing
Wallace State Community College