Jason Hilker
2547 Cherry Hills Drive,CA
Summary
Results-driven General Sales Manager who is proficient in products. Specializes in increasing sales and maximizing team success. Talented motivator and leader with a decisive, hardworking, and resourceful approach. Held stores at over 90% CSI on a consistent basis! Currently at 94% and top of the Northern California Zone.
Overview
25
25
years of professional experience
Work History
General Sales Manager
FH Dailey Chevrolet
San Leandro And Novato, CA
07.2018 - Current
- Achieved dealership growth by advising the general manager on short and long-range advertising plans, sales promotions, staffing needs and lease promotions.
- Followed up with existing customers to generate new prospective buyers through referrals.
- Utilized expert negotiation, closing and marketing skills while ensuring dynamic customer response and follow-up.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Developed and implemented comprehensive salesperson training program.
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
General Sales Manager
Fremont Chevrolet
Fremont, CA
07.2015 - 06.2018
- Maintained department profitability while controlling expenses and ensuring customer satisfaction.
- Updated and maintained dealership website and social media accounts.
- Identified weaknesses and implemented sales and business practices training to improve performance.
General Sales Manager/Finance Director
Cardinale GMC
Seaside, CA
08.2009 - 07.2015
- Mentored and directed employees by conducting one-on-one meetings with salespeople.
- Maintained department profitability while controlling expenses and ensuring customer satisfaction.
- Encouraged team members to meet and exceed objectives by setting goals, tracking performance daily and implementing improvement strategies.
General Sales Manager
Saturn Of Honolulu
Honolulu, HI
06.2007 - 01.2009
- Developed an outstanding team in sales and customer service.
- Hired and motivated team members, working closely with salespeople and customers to negotiate and close deals.
- Increased stores gross by 15% in the first 6 months.
Closer to Finance Manager
Tony Autoplex
Waipahu, HI
05.2004 - 06.2007
- Led my team to high performers of the group.
- Moved up from closer to Finance Director and averaged $1900 per copy.
- Promoted to Sales Manager and continued to grow. train, and produce.
Sales Consultant/Closer
Bob Lewis Volkswagon
San Jose, CA
03.1998 - 04.2004
- Expanded network by attending industry events, identifying and pursuing leads and establishing rapport with new clients.
- Created and directed sales team training and developmental programs.
- Led sales calls with team members to establish sales and customer retention goals. Exceeded sales goals monthly.
Education
General Ed
De Anza College
Bachelor of Science - Sociology
Sacramento State University
Skills
- Excellent communication skills
- Energetic
- Resolution-oriented
- Compelling leadership skills
- Exceptional multi-tasker
- Effective Retail Sales Manager
- Social media savvy
- Corrective Actions
- Market and Competitive Analysis
- Coaching and Training
- Sales Leadership
- Goal Attainment
- Sales Process
Accomplishments
Managed a successful sales team of 12 members who consistently exceeded sales goals by 10% each month. Started from sales consultant 20 years ago and worked my way up to General Sales Manager. Touching on every aspect of the automotive industry in between. Top producer in sales, finance, as well as top producing sales manager, in volume and gross. Maintained top of the region CSI.
Awards
GM Mark of Excellence-
2019-2022
GM Elite Leaders-
2018-2022
Timeline
General Sales Manager
FH Dailey Chevrolet
07.2018 - Current
General Sales Manager
Fremont Chevrolet
07.2015 - 06.2018
General Sales Manager/Finance Director
Cardinale GMC
08.2009 - 07.2015
General Sales Manager
Saturn Of Honolulu
06.2007 - 01.2009
Closer to Finance Manager
Tony Autoplex
05.2004 - 06.2007
Sales Consultant/Closer
Bob Lewis Volkswagon
03.1998 - 04.2004
General Ed
De Anza College
Bachelor of Science - Sociology
Sacramento State University
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