Results-driven Managing Partner adept at building and leading high-performance teams. Decisive leader and strategic planner with a resilient and forward-thinking approach. Ready to bring 14 years of experience to new role at Bonefish Grill.
Overview
11
11
years of professional experience
Work History
Managing Partner
Bonefish Grill Restaurants
10.2016 - Current
Audited kitchen and front of house to guarantee cost-effectiveness of restaurant.
Managed restaurant scheduling, foodservice and customer service.
Established and implemented business procedures and process improvements.
FOH Manager
Bonefish Grill Restaurants
12.2014 - 10.2016
Adhered to safe work practices, food safety regulations, and corporate guidelines.
Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
Addressed guest concerns and resolved all issues to guests' satisfaction.
Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
Server
Bonefish Grill Restaurants
09.2012 - 11.2014
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.