Jason James
35460 Wanki Ave,CA
Summary
Dynamic Sales Manager with a proven track record at CarMax, enhancing client satisfaction and team performance. Expert in relationship building and sales strategy development, achieving significant sales goals. Skilled in staff management and performance management, fostering professional growth and a high-performing sales environment.
Knowledgeable Sales Manager with proven track record in driving sales growth and cultivating lasting client relationships. Demonstrated success in leading sales teams to meet and exceed targets and enhancing customer satisfaction. Utilized strategic planning and effective communication to drive team performance and ensure consistent results.
Goal-oriented manager with distinguished experience in Retail and car sales industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
24
24
years of professional experience
Work History
Sales Manager
CarMax
02.2017 - 12.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Sales Manager
Sears and Robuck
03.2005 - 02.2017
- Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
- Improved sales forecasting accuracy, utilizing data analytics to predict market trends and adjust sales strategies accordingly.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
Assistant Store Manager
Circuit City Stores
04.2001 - 03.2005
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Education
Bachelor of Science - Kinesiology
California Baptist University
Riverside, CA06-1999
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Rapport and relationship building
- Performance management
Timeline
Sales Manager
CarMax
02.2017 - 12.2024
Sales Manager
Sears and Robuck
03.2005 - 02.2017
Assistant Store Manager
Circuit City Stores
04.2001 - 03.2005
Bachelor of Science - Kinesiology
California Baptist University
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