Jason Jarmon
Austin
Summary
Accomplished Administrative Specialist with a proven track record at the City Of Austin Fire Department, enhancing customer satisfaction and streamlining data management. Expert in Microsoft Office and adept in fostering customer relations, demonstrated through leadership in cross-functional team collaborations for organizational growth. Achieved significant improvements in document compliance and secure information handling.
Overview
27
27
years of professional experience
Work History
Administrative Specialist
City Of Austin Fire Department
01.2019 - 02.2024
- Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
- Created and updated records and files to maintain document compliance.
- Improved customer satisfaction with prompt and professional responses to inquiries and concerns.
- Facilitated communication between departments, organizing meetings and distributing essential information.
- Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
Senior Administrator
City Of Austin Fire Department
07.2018 - 01.2019
- Kept office operations running smoothly by providing effective leadership and administrative skills.
- Supported executive leadership through calendar management, travel coordination, correspondence drafting, meeting preparation, among other tasks.
- Served as a key point of contact between management and employees, addressing concerns promptly and professionally to maintain a positive work environment.
- Collaborated with cross-functional teams to develop strategies for organizational growth, leading to increased efficiency and profitability.
Senior Court Clerk
Travis County
11.2005 - 06.2018
- Streamlined court processes by implementing efficient document management and filing systems.
- Ensured accurate record-keeping by meticulously reviewing and maintaining court documents.
- Safeguarded sensitive information through strict adherence to confidentiality guidelines when handling court records.
- Answered telephone calls, took messages and transferred calls to appropriate colleagues.
- Maintained and updated electronic databases to accurately and securely store court documents.
Computer Lab Assistant
Austin Community College
08.2003 - 11.2005
- Supported all computer lab operations.
- Maintained a clean, organized workspace to promote a positive learning environment for all users.
- Promoted digital literacy among students by guiding them in using various software programs.
- Improved user satisfaction by providing timely technical assistance to faculty, staff, and students.
NDT Technician
United States Air Force, USAF
07.1997 - 07.2021
- Visually examined materials, structures and components for signs of corrosion, metal fatigue and cracks.
- Maintained a strong safety culture within the NDT department by adhering to established best practices and promoting awareness among team members.
- Streamlined reporting processes by creating clear and concise documentation of findings for engineering teams to review.
- Assisted in maintaining industry compliance by adhering to established procedures, codes, and standards during inspections.
Education
Associate of Arts - General Studies
Austin Community College
Austin, Texas12.2003
Skills
- Customer Relations
- Proofreading
- Verbal Communication
- Spreadsheet Creation
- Scheduling
- Microsoft Office
Timeline
Administrative Specialist
City Of Austin Fire Department
01.2019 - 02.2024
Senior Administrator
City Of Austin Fire Department
07.2018 - 01.2019
Senior Court Clerk
Travis County
11.2005 - 06.2018
Computer Lab Assistant
Austin Community College
08.2003 - 11.2005
NDT Technician
United States Air Force, USAF
07.1997 - 07.2021
Associate of Arts - General Studies
Austin Community College
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