Enthusiastic Branch Manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of the task at-hand and training in Operational Excellence. Motivated to learn, grow and excel in the lawncare industry.
Work History
Branch Manager
6 Years 11 Months
Turf Masters Lawn Care | Woodstock, GA | 12.2019 - Current
Maintained friendly and professional customer interactions.
Assessed employee performance and developed improvement plans.
Consistent growth - 18.7% in 2021 and currently at 30% for 2022
Have had two employees promoted to Field Manager and Branch Manager
Customer retention 80% or better last 3 years.
Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.
Gathered and reviewed customer feedback to improve operations.
Branch Sales Manager
1 Year 6 Months
Tru Green | Alpharetta, GA | 06.2018 - 12.2019
Interviewed, hired, and developed team of 15.
Received regional branch recognition award for best retention of 82%.
Received regional branch recognition award for best prepay percentage of 75%.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Decreased employee turnover from over 400% to 104% year over year.
Held one-on-one meetings with Outside Sales Reps to identify selling hurdles and offered insight into best remedy.
Branch Sales Manager
2 Years
Tru Green | Hagerstown, MD | 06.2016 - 06.2018
Interviewed, hired, and developed team of 12.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
Monitored sales team performance, analyzed sales data and reported information to area managers.
Education
No Degree - Business
Quincy University | Quincy, IL
Member of Football Team
High School Diploma
Lassiter High School | Marietta, GA | 06.1996
Received Hope Scholarship
Received Athletic Scholarship for Football to Quincy University
Elected Captain of Football Team Senior Year
Elected Captain of Track and Field Team for 3 years
Awarded All County Performer Junior and Senior Years in Football
Awarded All Country Performer Senior Year in Track and Field