Jason Kohlbrenner
Prospect Park,PA
Summary
Proactive Shift Supervisor with 10 years of experience in staff training, inventory management, and team building. Known for resolving customer issues effectively and implementing strategies that streamline operations and improve service quality.
Overview
10
10
years of professional experience
Work History
Shift Supervisor
Charlie's Hamburgers
Folsom, Pennsylvania
08.2016 - Current
- Supervised staff during peak hours to enhance service delivery and maintain customer satisfaction.
- Resolved customer complaints promptly, contributing to a positive dining experience and customer loyalty.
- Monitored kitchen operations to uphold quality standards and cleanliness.
- Trained new employees on food safety and customer service protocols.
- Managed inventory levels, coordinating supply orders with vendors for timely restocking.
- Collaborated with management to create strategies that streamlined workflow and improved operational efficiency.
- Communicated clearly with employees regarding job duties, expectations, and policies.
Education
High School Diploma -
Interboro High School
Prospect Park, PA06-2015
Skills
- Inventory management
- Process optimization
- Staff supervision
- Customer complaint resolution
- Customer service
- Team building
Timeline
Shift Supervisor
Charlie's Hamburgers
08.2016 - Current
High School Diploma -
Interboro High School