Jason Ladd
Denver,CO
Summary
Experienced Restaurant Owner with extensive experience in all aspects of running successful restaurants. Good verbal and written communication, conflict management and organizational abilities. Driven individual with proven history of maximizing productivity and revenue.
Overview
17
17
years of professional experience
Work History
Bar Manager
Satchel's on 6th
Denver, CO
01.2008 - Current
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Planned and coordinated special events to boost customer numbers and profits.
- Inspected dining and serving areas for cleanliness and proper setup.
- Interviewed, hired and trained staff to improve customer retention and bolster sales.
Bar/Restaurant Owner
Asbury Provisions
Denver, CO
01.2011 - 06.2022
- Created promotions and special events to attract customers and boost sales.
- Trained and supervised kitchen staff in proper food preparation techniques.
- Monitored customer feedback to ensure satisfaction with menu items and services provided.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Served as primary point of contact for customer inquiries or complaints.
- Resolved problems or concerns to satisfaction of involved parties.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Developed successful marketing plans to increase sales and profits while managing costs.
- Made weekly employee schedules, assigned work tasks and regularly checked quality and productivity of team members.
- Responded promptly to customer complaints or issues related to the restaurant's services or products.
- Ensured compliance with health codes, safety regulations, and other applicable laws.
Skills
- Sales expertise
- Labor cost controls
- Business planning
- Performance improvement
- Menu development
- Schedule management
- Building maintenance
- Staff management
- Operations management
- Cost control
- Building upkeep
- Staff hiring
- POS system operation
Timeline
Bar/Restaurant Owner
Asbury Provisions
01.2011 - 06.2022
Bar Manager
Satchel's on 6th
01.2008 - Current