Jason Leasure
Forked River,New Jersey
Summary
Proven track record in enhancing customer satisfaction, demonstrated during tenure at Walmart through adept technology use and exceptional customer service. Skilled in teamwork and problem-solving, consistently delivering results by efficiently managing tasks and challenges. Achieved high satisfaction ratings by prioritizing customers and maintaining adaptability under pressure. Great with numbers, better with people. Versatile team member offering over 3 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Young and motivated skills in building customer relationships and understanding customer needs. Eager to contribute to a growing company.
Overview
4
4
years of professional experience
Work History
Pizza Delivery Driver
Papouli's Brick Oven Pizza
12.2023 - Current
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- While not out on a delivery, or in between deliveries, I was responsible for cleaning off tables, folding boxes, and keeping box areas and drink coolers stocked at all times.
Digital Personal Shopper
Walmart
10.2021 - Current
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Hand delivered orders outside to customers bagging and loading up their car, having numerous customer service interactions in a given day.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Worked closely with other associates to run the department effectively as a team.
- Worked productively with delivery drivers to meet order requirements and service expectations.
- Actively worked for good customer service response surveys by customers.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Dairy Stocker/Front End Associate
ShopRite
09.2020 - 07.2021
- Maintained effective team member communication.
- Answered customer questions and provided detailed product information.
- Often closed the department myself.
- Greeted customers and directed to requested products.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Worked the register when they needed an extra hand performing hands on customer service.
Camp Counselor
Lacey Township Recreation Department
07.2020 - 07.2021
- Led groups of children safely through variety of camp activities.
- Worked with children of varying age, interest, skill, and developmental levels.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Assisted with maintenance and upkeep of campgrounds to promote clean environment and an organized facility.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
Education
High School Diploma -
Lacey Township High School
Lanoka Harbor, NJ06.2022
Associate of Science - Accounting
Stockton University
Absecon, NJ05.2026
Skills
- Customer Service
- Teamwork
- Communication
- Problem Solving
- Adaptability
- Critical Thinking
- Friendly
- Charismatic
- Can work effectively and efficiently under pressure
- Cash Handling
- Technology
Hiking, Movies, Fishing, Football, Basketball, Golf, Games
School and Work come first, but outside of that I really enjoy my hobbies and experiencing new things!
Timeline
Pizza Delivery Driver
Papouli's Brick Oven Pizza
12.2023 - Current
Digital Personal Shopper
Walmart
10.2021 - Current
Dairy Stocker/Front End Associate
ShopRite
09.2020 - 07.2021
Camp Counselor
Lacey Township Recreation Department
07.2020 - 07.2021
High School Diploma -
Lacey Township High School
Associate of Science - Accounting
Stockton University
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