Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
4
4
years of professional experience
Work History
Sales Associate
Best Buy, Home Theater and Computers
Salisbury, MD
01.2020 - 10.2020
Helped customers find specific products, answered questions and offered product advice.
Engaged customers in friendly, professional dialogue to determine needs.
Answered incoming telephone calls to provide store, products and services information.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Collected payments and provided accurate change.
Worked with fellow sales team members to achieve group targets.
Answered product questions with up-to-date knowledge of sales and promotions.
Developed trusting relationships with customers by making personal connections.
Assessed customer needs to provide assistance and information on product features.
Built and maintained relationships with peers and upper management to drive team success.
Lead Installer
Pinnacle Concrete
Salisbury, MD
04.2021 - 11.2021
Maintained inventory of supplies, materials and tools to complete work on job sites.
Installed complete systems at new residential and business construction sites.
Read and comprehended technical documentation, checked measurements and reviewed site conditions to facilitate installation.
Trained 1 team members to meet project quality and efficiency standards.
Followed safety guidelines for using tools, equipment and heavy machinery to avoid accidents and injury.
Demonstrated proper use of equipment to reduce accidents and meet health and safety requirements.
Reviewed schedules and work orders to determine supplies and materials for assignments.
Demonstrated efficiency and dedication to quality by contributing to over 35 completed jobs.
Assistant Technician
Stanley Steemer
Delmar, DE
04.2022 - 12.2022
Collected and organized parts to fulfill customer and job order requirements.
Cleaned, maintained and properly stocked company vehicle to prepare for required duties.
Followed safety practices to safeguard against injury and damage to property.
Cleaned and sanitized carpets and upholstery using steam cleaners for Numerous residential and commercial customers.
Confirmed customer satisfaction with cleaning and overall service before leaving home or business.
Submitted and explained verbal and written estimates of cleaning services costs in advance.
Maintained cleaning machines and tools and verified excellent condition before using at customer site.
Custodian
WCBOE
Salisbury, MD
01.2023 - 07.2023
Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
Wet and spot mopped to clean floors and other surfaces in public corridors.
Kept building interiors appealing with routine deep cleaning of high-traffic areas.
Operated industrial cleaning equipment to quickly complete custodial tasks.
Maintained accountability for building keys, master keys and access cards.
Moved equipment and furniture to thoroughly clean space.
Checked and stocked inventory throughout facility to meet expected demands.
Notified building managers about needed repairs to maintain public safety.
Set up and removed furniture, equipment and supplies required for meetings and special events.
Security Receptionist
Tidal Health Group
Salisbury, MD
09.2023 - Current
Provided information regarding the facility's policies and procedures.
Greeted and provided assistance to visitors, clients and staff.
Issued visitor badges, assigned parking spaces and maintained visitor logs.
Answered incoming calls in a professional manner, transferred calls or took messages as appropriate.
Maintained confidentiality of sensitive data and documents.
Assisted with emergency response procedures such as fire drills, lock downs and evacuations.
Verified employee identification cards prior to granting access into secure areas.
Kept records of all authorized personnel entering the premises.
Provided support to other departments when needed for various tasks.
Education
High School Diploma -
James M Bennett Highschool
Salisbury, MD
06.2013
Skills
Inventory Control
Product Sales
Client Account Management
Upselling
Payment Processing
Product Recommendations
Friendly and Outgoing
Reading Comprehension Skills
Problem-Solving
Reliable and Punctual
Problem-Solving Skills
Timeline
Security Receptionist
Tidal Health Group
09.2023 - Current
Custodian
WCBOE
01.2023 - 07.2023
Assistant Technician
Stanley Steemer
04.2022 - 12.2022
Lead Installer
Pinnacle Concrete
04.2021 - 11.2021
Sales Associate
Best Buy, Home Theater and Computers
01.2020 - 10.2020
High School Diploma -
James M Bennett Highschool
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