Jason Mendoza

Direct-to-customer (DTC)

• Worked varied hours to meet seasonal and business needs.
• Worked with vendors to resolve orders/transaction failures.
• Analyzed and properly processed product returns, fulfilled orders and picked orders to meet and exceed customer satisfaction.
• Troubleshoots complex problems, identifying issues and resolving problems
• Safely loaded Trailers with customer orders in a neat and time efficient manner.

Reach Department

• Removed orders from storage, wrapped and staged for shipments.
• Transported goods between warehouse locations according to shipment and storage needs.
• Unloaded materials/Replenished goods at designated locations based on warehouse needs.
• Safely allocate, pick, check and load pre-packaged and palletized product throughout distribution center receiving and shipping process with reach truck.
• Recognize and correct potential process errors before actions adversely affect the customer, Recognize damaged product at any point in the warehousing process and take appropriate action when discovered.

Certifications on equipment include

*Forklift, Reach, Squeeze, Pallet Rider, and Center Rider.