Jason Moore
Summary
Dynamic Process Assistant with a proven track record at Amazon, enhancing revenue through meticulous logistical support and quality control. Excelled in process improvement and efficiency optimization, leveraging skills in performance monitoring and interpersonal communication. Spearheaded innovative solutions, significantly contributing to operational streamlining and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Process Assistant
Amazon
East Point, GA
10.2020 - Current
- Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
- Identified areas for improvement within existing processes.
- Prepared reports summarizing process performance, progress, and recommendations for optimization.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Provided support to team members in resolving process-related issues.
- Analyzed data from multiple sources to identify opportunities for improvement.
- Collaborated with colleagues to develop innovative solutions for complex problems.
- Completed day-to-day duties accurately and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted with customer requests and answered questions to improve satisfaction.
- Assisted in developing strategies for streamlining operations through automation initiatives.
Education
High School Diploma -
Langston Hughes High School
Fairburn, GA05-2019
Skills
- Performance monitoring
- Assignment delegation
- Attendance tracking
- Trend tracking
- Compliance monitoring
- Process improvement
- Efficiency optimization
- Dispute resolution
- Workflow management
- Metrics tracking
Timeline
Process Assistant
Amazon
10.2020 - Current
High School Diploma -
Langston Hughes High School
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