Jason Mullens
Huntington
Summary
Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Route Service Supervisor
UniFirst
South Point, OH
05.2022 - Current
- Managed daily route operations, ensuring timely delivery and service excellence.
- Developed and implemented training programs to enhance team performance and customer satisfaction.
- Oversaw inventory management processes, optimizing stock levels and reducing waste.
- Analyzed route efficiency, identifying opportunities for cost reduction and service improvement.
- Collaborated with sales teams to address customer needs and expand service offerings.
- Mentored new hires, fostering a culture of continuous learning and professional growth within the team.
- Utilized fleet management software to track vehicle performance and streamline maintenance schedules.
- Enhanced customer satisfaction by addressing and resolving service issues promptly.
- Evaluated competitors'' strategies to stay ahead of the market trends continually.
- Managed inventory levels to ensure timely delivery of products to customers, reducing stockouts.
- Developed long-lasting relationships with clients through exceptional customer service and communication skills.
- Managed personnel effectively, fostering accountability, responsibility, professionalism while delegating tasks efficiently.
- Fostered a positive work environment that encouraged teamwork and open communication among staff members.
- Monitored vehicle maintenance schedules, ensuring a well-maintained fleet for optimal performance.
- Planned, distributed, monitored and followed up on daily route assignments to service customers per company standards and agreements.
- Managed end-of-day check-in process to capture and communicate key service, safety and equipment issues.
- Conducted driver ride-alongs and observations to evaluate and improve driver performance.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Food Service Utility/Driver
Canteen
Catlettsburg, KY
04.2022 - 05.2022
- Delivered employees and materials to job sites daily.
- Answered, scheduled and responded to reservation calls at specific times and locations.
- Delivered goods and products to customer on time and in excellent condition.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Pickup and Delivery Driver
FedEx / Gee Plus 3
South Point, OH
11.2013 - 04.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Fostered positive working relationships with regular customers.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Delivered packages to customer doorsteps and business offices.
- Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
- Planned optimal routes based on GPS software and knowledge of local traffic patterns.
- Inspected load security and checked for damages.
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
- Operated vehicles to move personal, business and industrial goods.
- Reviewed routes and expected delivery time frames to determine order of deliveries.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Education
Diploma - General Studies
Cabell Midland High School
Ona, WV06.1999
Skills
- Order picking and processing
- Clean MVR
- Safety-conscious
- Shipping and packaging
- Delivery recordkeeping
- Safety and compliance
- Customer Response
Certification
DOT Certified
Timeline
Route Service Supervisor
UniFirst
05.2022 - Current
Food Service Utility/Driver
Canteen
04.2022 - 05.2022
Pickup and Delivery Driver
FedEx / Gee Plus 3
11.2013 - 04.2022
Diploma - General Studies
Cabell Midland High School