Jason Nancarrow
Kalamazoo,MI
Summary
Sales and Retail Operations Leader With 20+ years of experience driving revenue growth, building high-performing teams, and executing customer-focused strategies in boutique and specialty retail environments. Proven strength in hiring, coaching, social media, marketing, and even driven sales initiatives. Known for cultivating positive team culture while exceeding sales goals.
Overview
20
20
years of professional experience
Work History
Sales Manager
Tulips Little Pop Up Shop
Kalamazoo, MI
10.2015 - Current
- Led sales team to exceed monthly targets through strategic planning, goal setting, and motivational team meetings.
- Oversee all social media strategy and content creation for both the Kalamazoo flagship location and our seasonal store in Bay Harbor, MI.
- Plan and execute high impact in-store events to drive foot traffic, brand awareness, and revenue growth.
- Conducted performance reviews, providing constructive feedback to team members for continuous improvement.
- Manage full cycle hiring, onboarding, training, and ongoing coaching for new and existing employees.
Sales Specialist
Sydney Men’s and Women’s Fine Clothing
Kalamazoo, MI
08.2011 - 09.2015
- Conducted training sessions for new team members on product knowledge and sales techniques.
- Collaborated with marketing team to create promotional materials that drove foot traffic.
- Oversaw daily operations, ensuring optimal store presentation and stock availability.
- Provided first-rate service to all customers and potential customers.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
Store Manager/District Recruiter
Guess Retail
Kalamazoo, MI
08.2007 - 08.2011
- Cultivated strong team by hiring motivated individuals and fostering collaborative workplace, leading to improved store performance.
- Reduced employee turnover by creating supportive work environment and recognizing outstanding performance.
- Enhanced employee performance and satisfaction by establishing clear goals and providing regular feedback.
- Trained and guided team members to maintain high productivity and performance metrics.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions at my home store and Detroit Metro area.
Education
No Degree - Public Relations
Delta College
Bay City, MISkills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Interviewing techniques
- Team motivation
- Recruitment
- Social media
- Photography and videography
- Facebook, instagram, linkedin
- Positive attitude
Timeline
Sales Manager
Tulips Little Pop Up Shop
10.2015 - Current
Sales Specialist
Sydney Men’s and Women’s Fine Clothing
08.2011 - 09.2015
Store Manager/District Recruiter
Guess Retail
08.2007 - 08.2011
No Degree - Public Relations
Delta College