Jason Nickerson
binghamton
Summary
Dynamic Shift Supervisor at Loves Travel Center with a proven track record in training and mentoring staff, enhancing customer satisfaction, and optimizing cash handling processes. Skilled in conflict resolution and staff motivation, I consistently foster a positive work environment while ensuring operational excellence and quality service.
Overview
17
17
years of professional experience
Work History
Shift Supervisor
Loves Travel Center
07.2008 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Helped store management meet standards of service and quality in daily operations.
- Responded to and resolved customer questions and concerns.
- Completed store opening and closing procedures and balanced tills.
- Completed cash and credit card transactions accurately using POS software.
Education
GED -
Windsor High
Windsor, NYBasic IT Certificate -
My Computer Class
OnlineSkills
- Cash handling
- Conflict resolution techniques
- Customer-oriented
- Training and mentoring
- Staff motivation
- Continuous improvement
- Staff management
- Staff development
Timeline
Shift Supervisor
Loves Travel Center
07.2008 - Current
GED -
Windsor High
Basic IT Certificate -
My Computer Class
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